[Resolved]  Kenstar — geyser issue

Address:Mumbai City, Maharashtra
Website:www.kenstar.in

I have purchased a new geyser about 6 months before and it is getting repaired frequently. Despite of your service engineer visiting and changing the drum twice, the leakage problem is continuing and this is the fifth time i am registering the complaint.

My complaint reference nos are (Complaint reference: che[protected], che[protected], che[protected], che[protected])

I think it is a problem with the entire unit, therefore i request you to kindly look into it and provide a suitable replacement for the geyser as the problem is of recurring in nature. I need a permanent solution not a temporary one, i had bought a 25 litre geyser some 6 months back but not having a single issue with that one, but this new geyser of 15 litres is creating a lot of problems for me. Please ensure quality checking before delivering a product to a customer. Once again, i request you to kindly look into it and provide a suitable replacement for the geyser as the problem is of recurring in nature, it has been 60 days now/
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Aug 8, 2021
Complaint marked as Resolved 
Kenstar customer support has been notified about the posted complaint.
Aug 28, 2017
Book Corner's response
Moter proble
M
Complaint comments 

Comments

Dear Kandha83,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Kenstar Customer Support Team
Oven has suddenly stopped working we want to repair it as soon as possible...bad noise is coming from the microwave it stopped working when cookies were kept for baking and due to immidiate stoppage of microwave the fuse was also went. and the plate inside the microwave is not rotating and all the items which we bake is wasted due to non rotation
Dear Palak Thakkar,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Kenstar Customer Support Team
Chalata chalata band ho gaya
Dear Book Corner,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Kenstar Customer Support Team
Dear Palak Thakkar,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Kenstar Customer Support Team
Dear Book Corner,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Kenstar Customer Support Team

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