Kenstar — jacuzzi water geyser | |||||
I bought a jacuzzi geyser which has 2 years warranty and 6 years warranty on tank. Several complaint was registered to the kenstar customer service for last 1 (One) year. Every time they registers a complaint and when i call them to check the status, they says our mechanic have visited your premises and no electricity was there. Whereas no one visits from the kenstar. They makes a false claim and closes the complaint. I could not use the product i paid for. And now they don't accept any more complaint saying we are already working with your complaint. After sales service is completely ignored and cheated. The money and time is wasted and i am cheated by the kenstar company. Feel free to write back on any queries. Was this information helpful? | |||||
Kenstar customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Dear sir. my kenstar washing machine is not working.
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Pethatic service, I recommend not to buy products.They will not respond to mails and even corporate numbers not working. I felt like company closed. I raised ticket 2 months back and still no response from them. One time they gave an manager number blr syed and ispoke to him once, after that he is not picking mybcalls.BAN[protected].
My complaint not resolved even after 45days of waiting and folloup.
Please help ...
Please help ...
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