Kenstar — kenstar icecool cooler remote kit not available

Address:

Gulbarga, Karnataka

Hello.
My cooler is not working since frim 2 months as we have given complained to shop from where we purchased but they are not responding to us... Please solve my issue as soon as possible
My cooler model :
Name;kenstar icecool kciirf1h-fma
Poduct serial number:[protected]

Phone number:[protected]
Address:noorani mohella near qaner colony auto stand
District :gulbarga 585104
State:karnataka