Kenstar — kenstar jacuzzi 25ltr water geyser

I have kenstar jacuzzi 25 ltr. Water gyesar. My gyser is not working properly for last 2 month. Heating problem, the product is under warranty period, i complain to kenstar care, no [protected] on 17.08.19 @ 10:45 am, they lodged my complain, and told me within 42 hours our technicians will visit, but till now no any technicians has come, and i recived a msg last night that your repair completed (Zz - [protected]). But truth is that no any technicians visited to repair my gyser, if compony do not take action within 24 hours i will go to consumer court for my right.