[Resolved]  Kenstar — kenstar ksz5, ws1-mda split ac (1.5 ton, 5 star rating, white, aluminium) b01nd15fcx

Dear sir/ma;am,
Greetings for the day!!
It is to bring to your notice that kenstar ksz5, ws1-mda split ac (1.5 ton, 5 star rating, white, aluminium) b01nd15fcx with invoice no - hr-sdeg[protected] dated june, 4 2017 was purchased
This ac is causing serious inconvenience. It hardly cools the rooms and stops functioning after every few minutes. An error named e6 gets displayed on ac & then the functioning stops. Initially at the time of installing also we faced issues.. Thrice person had come to install the ac properly.. After that 5 to 6 times complaint has been filed over the phone.
But to our disappointment no one has been able to resolve the issue. Everytime the concerned person comes to resolve & goes back quoting gas leakage as the problem. No one has been able to resolve the issue completely.
Its been almost 4 months.. During peak summers when ac is required the most, we faced such trouble.. Buying ac was of no use to us..
Kindly take immediate action.. Now we request you to replace the ac.
An immediate answer is expected. Failure on the part of your team will force us to take serious action