Kenstar — Kenstar Oven complaint - GK electronics, Chennai

Address:Chennai, Tamil Nadu

On 7th March 2015, Marshall from GK electronics (Kenstar service center), Chennai had attended to repair a Microwave oven. Actually the Magnetron had over burnt. He said replacing magnetron alone is sufficient. He replaced it and charged 1950+400 (service charge) = 2350Rs. Within few days there was lot of spark from the same part. BILL is attached in this proof. Till date I have called GK electronics 12times since then. They havent come back to check it again. This guy MARSHALL IS SO ARROGANT while speaking in call and says we have to change some more parts worth 2-3k which we enquired before the replacement of magnetron. Request you to intimate them and take back the 1950Rs worth magnetron, as we are going to buy a new oven.
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Dear Narayanan AN

We are sorry for the experience you had. Please write to us about your problem with your complaint ID, at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Kenstar

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