[Resolved] Kenstar — kenstar water heater | |||
I had registered a complaint on my Kenstar water heater regarding leaking on End of May 2017. The product is under warranty. Still issue is not resolved. And the customer care is not acting an d supporting its customers too. Three weeks back they took my unit from my appartment too for rectification. I haven't yet got my product rectified and getting poor response from service side of Kenstar too.They not lifting phone too Very sad the way Kenstar is treating it's customer. I am not able to use my unit for almost three months. Very painfull act from Kenstar Regards Arun Mob [protected] Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Kenstar customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Sain2006,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Kenstar Customer Support Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Kenstar Customer Support Team
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Auto Cars Compound, Adalat Road, Aurangabad, Uttar Pradesh, India - 431005
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Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Kenstar Customer Support Team