Kenstar — microwave not repaired

Address:

Varanasi, Uttar Pradesh, 221107

We had registered a complaint for pur kenstar microwave 6 months ago. The engineer came and told us that some parts need to be replaced which will cost around rs 400. He took the money in advance and assured us to complete the work by next week. We have been contacting the service center and service men till date and they just keep on saying the work shall be done in a couple of days. The engineer name is abhishek and service center incharge is sechu yadav. Both keep on shifting the burden on each other and no proper response is received. I am now going to file a fir against the fraud being done by service center