Kenstar — Motor Fault in brand new Kenstar Cooler | |||||
Hi, I have purchased a Kenstar Slimline Super on 14/03/2107 from Retailer and on 08/04/2017 it has stopped working i called customer care and informed the same and technician came to my house and after checking he said there is a motor fault and need to replace the motor, so i want to know how is it possible to a fault in motor in brand new cooler. And now I won't allow to change the motor as it's a brand new cooler and i want a replacement as a new cooler orelse i will carry the cooler and will keep at the shop from where I purchased it and will publish it on a social network and will also complaint at Consumer Forum as my brother is an Advocate in Consumer Forum, so let me know about this. Was this information helpful? | |||||
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Kenstar customer support has been notified about the posted complaint. | |||||
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We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Kenstar Customer Support Team