Kenstar — my complaint not attended properly yet

Address:Mumbai City, Maharashtra, 410209

Reference. No:tha[protected] is closed - this is the recent message from ur call centre on 5th april. Now i bring u the facts. The very same anwar came home on 4 th april with a black wheel (While the rest of wheels are white). The next one is, he is supposed to repair the water level indicator, but didn`t have the spare then. The indicator was the main problem which he too was very well aware as i had told in my conversation on 1 st april (We were filling it just approximately). Then why did this guy come home. He just emptied the water from the cooler and didn`t even put the drain cap properly and that night, my 17000 peps bed turned partially wet (Since we thought this problem could arise one day we never removed the cap). Next morning, i had informed this guy and asked to come with drain cap as well, which he said would be repairing on 9 th april. This was the maximum task done on 4 th april.
I had stopped him from making the receipt as the work was incomplete as he will delay even further if i pay him. But he promptly took 225 as his visiting charge and 100 for the odd colour wheel, a total of 335 was paid on that day and said the consumer won`t be charged again as the work was still pending. Now this guy is neither picking my call, nor completing his work. It`s turning terribly hot these days, and if i can`t use your cooler now, what`s the use of buying it. Expecting a favourable reply from ur side.
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Kular pump not water wark¬ the kulig

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