Kenstar — No responce

chandra6225

from Bengaluru, Karnataka

Address:

Hyderabad, Andhra Pradesh

Have raised a complaint DEL[protected] on 28th August for repair of my AC which had stopped cooling. It took the team 3 days to get back to me despite their SLA stating a contact within 48 hrs. Then they visited and looked over things and said that motor needs to be repaired so another engineer will come next day and look over things. The engineer came next day and said that the motor they need isn't available with him and they will need to get it from the warehouse which should take couple of days. Since then, they have been postponing the repair citing various reasons like "Wrong...

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Snapdeal.com Customer Care

from Delhi, Delhi

Dear Customer

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@vgmail.in.

Regards,
Online Team
Kenstar

Snapdeal.com Customer Care

from Delhi, Delhi

Dear chandra6225,

We apologize for the inconvenience you have faced.
We are unable to contact you on provided contact no, pls. call[protected]Prefix StateCapitalSTD code) for complaint registration with Kenstar Call Center.

Warm Regards
Kenstar Team