Kenstar — quality complaint of kenstar ac

Address:

Pune, Maharashtra, 411020

Dear Sir,

2015, I have Kenstar AC installed in my house in Pune.
Its extremely unfortunate & I deeply regret to inform you that the AC has been giving me trouble year after year.
2016 the engineer from Kenstar came and said there is no gas and therefore he filled the gas and charged us between 1500 to 2000 INR.
2017 same problem and your engineer said the previous engineer did not fill gas properly & he filled the gas after charging me same amount and assured me that this problem will not occur again. The AC worked for one summer. ( we use AC only in summers )
2018 Same problem for the third time !!!
And we are trying to contact your customer care number again.

It appears either Kenstar does not believe in producing quality products or is indifferent to its customers.
We have not faced such problems with ACs of LG in other rooms

Why should one buy a Kenstar product ?

You need to ensure that this repeated problem is resolved at the earliest once and for all ?

G.S. Bhumra

Senior Vice President
Hawkins Cookers Ltd
Mumbai.