| Address: | Hyderabad, Andhra Pradesh |
I have purchased Microwave oven model- KJ 25CSG 150-MGZ on 17th Dec, 2013.from S.R Electronics, Nagole, Hyderabad. From the day of purchase its not working. The dish was overheat on top but its not getting cooked. Complaint registered on 25th Dec, 2013.(Code- HYD [protected]). service man had come to home and checked for two hours he is inefficient for the service couldnot understood the problem finally he pressed all the buttons and said problem was solved. But again we got the same problem we registered another complaint on 5th Feb 2014 (Code- HYD [protected]) none of the service engineer came. Finally we made a call on 14th March, 2014. (Code-HYD [protected]) we mention the customer care executive that we need an immediate response from your service or else we would like to replace the product. Executive replied that if you want the replacement you have to go for dealer. This understands your poor service among customers. The dealer sell your products as it has good and quality services. Wa are not satisfied with your product and your service. I just handovered your product to the dealer.
A.Shashidhar Reddy Was this information helpful? | 
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