Kenstar — water leakage in geyser

Address:

Mohali, Punjab, 140603

Hi,

My name is Vipul Garg..

I had bought a Kenstar hot spring geyser 15l, last week.. After its installation there is a water leakage in geyser..I had contacted customer care last week and requested to visit on weekends, as remain available only on weekends.

Since then no one visited us.

Today I called their service centre in morning and requested that we are available, kindly send some technician to check the problem. No one visited yet.. Since afternoon even that service centre is also not picking cal..

Now i again called customer care and talked to some Mr Shiv kumar(Senior desk), that person have no etiquette how to talk to customer, he simply said, if service centre is not picking cal, we can't do anything, try callin them again..

No one is clearing out how this complaint will be solved.

Please help me out.