Kent RO — Water Filter

Address:

Gautam Buddh Nagar, Uttar Pradesh, 403517

As you see above, even in your pull down menu the name of the company comes as Kent RO. Their advertisements, call centre, website, even a splendid phone call- everywhere company affixes RO to its name. I truly believed that I am buying a RO (Reverse Osmosis) filter when I bought the Kent product from the local shop. He is an authorised deLer & the model that I purchased was the only model that he had. Later, he did tell me that this is the only model that he stocks. The model looks identical to one of the three pics of Kent Filters that they print in their ads that come regularly in TImes of India & a host of other media. Except that the filter is not RO but the kind that Aquaguard is known for. Company, when approached simply blamed me and were very condescending & arrogant. I feel totally cheated & put down by the company & want my money back. Kindly help.