Kerala State Electricity Board [KSEB] — Bill not paid but amount got debited. No refund even after 6 days.

Salman Mahmood

from Powai, Maharashtra

Apr 25, 2022

Website:

kseb.in

I have made online payment for bill on 21/04/2022, Thursday through KSEB website with upi method, the upi transaction is successful and the money got deducted from bank, but the bill payment was not successful. My account at KSEB website is not showing as bill is paid. I didn't get refund even after 5 days. No reply from KSEB when I tried to contact them. Please credit that amount back to my bank account or make the bill paid.

Bill details:
Consumer no :[protected]
Bill no:[protected]
Bill amt: 2820
Section : Kayamkulam west
Consumer: Sulaimankutty

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Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.

Apr 25, 2022

Updated by Salman Mahmood The website is showing payment failed at wss.

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Comments

Shanu2504999

Jun 21, 2023

I have made an online payment for kseb bill on 21/06/2023 through upi method, transaction was successful and the amount debited from bank, but the bill payment was not successful. KSEB website is not showing as bill is paid.No reply from KSEB when I tried to contact them. Please credit that amount back to my bank account ASAP.
Payment Details
Consumer no :[protected]
UPI transaction I'd :[protected]