[Resolved]  Kerala State Electricity Board [KSEB] — Payment not received

Address:Kozhikode, Kerala, 673572
Website:Www.cosumercomplaints.in

Dear sir/madam
I recently payed my kseb bill through tech process payment on 16/01/2017, the online bank translation deduct amount from my bank account(state bank of travancore ), the same time kseb online translation shows failure status (photos attached ).so please clarify the amount goes to where or refund to my bank?
Please reply to my mail.[protected]@gmail.com
Thanks & Regards
Shahir
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jan 17, 2017
Complaint marked as Resolved 
Dear sir/madam I recently payed my kseb bill through tech process payment on 16/01/2017, the online bank translation deduct amount from my bank account(state bank of travancore ), the same time kseb online translation shows failure status (photos attached ).so please clarify the amount goes to where or refund to my bank? Please reply to my [email protected] Thanks & Regards Shahir Payment not received Payment not received
Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
Jan 17, 2017
Updated by Shahirshalimar
Dear sir/madam
I recently payed my kseb bill through tech process payment on 16/01/2017, the online bank translation deduct amount from my bank account(state bank of travancore ), the same time kseb online translation shows failure status (photos attached ).so please clarify the amount goes to where or refund to my bank?
Please reply to my mail.[protected]@gmail.com
Thanks & Regards
Shahir

Payment not received
Payment not received
Jan 18, 2017
Updated by Shahirshalimar
Dear sir/madam
I recently payed my kseb bill through tech process payment on 16/01/2017, the online bank translation deduct amount from my bank account(state bank of travancore ), the same time kseb online translation shows failure status (photos attached ).so please clarify the amount goes to where or refund to my bank?
Please reply to my mail.[protected]@gmail.com
Thanks & Regards
Shahir
Jan 18, 2017
Updated by Shahirshalimar
Dear sir/madam
I recently payed my kseb bill through tech process payment on 16/01/2017, the online bank translation deduct amount from my bank account(state bank of travancore ), the same time kseb online translation shows failure status (photos attached ).so please clarify the amount goes to where or refund to my bank?
Please reply to my mail.[protected]@gmail.com
Thanks & Regards
Shahir

state bank of travancore passbook showing

16-Jan[protected]Jan-2017) POS PRCH
POS[protected] Kerala State ElectriciMumbai 431.23
Jan 19, 2017
Updated by Shahirshalimar
Dear sir/madam
I recently payed my kseb bill through tech process payment on 16/01/2017, the online bank translation deduct amount from my bank account(state bank of travancore ), the same time kseb online translation shows failure status (photos attached ).so please clarify the amount goes to where or refund to my bank?
Please reply to my mail.[protected]@gmail.com
Thanks & Regards
Shahir

state bank of travancore passbook showing

16-Jan[protected]Jan-2017) POS PRCH
POS[protected] Kerala State ElectriciMumbai 431.23
Jan 19, 2017
Updated by Shahirshalimar
Dear sir/madam
I recently payed my kseb bill through tech process payment on 16/01/2017, the online bank translation deduct amount from my bank account(state bank of travancore ), the same time kseb online translation shows failure status (photos attached ).so please clarify the amount goes to where or refund to my bank?
Please reply to my mail.[protected]@gmail.com
Thanks & Regards
Shahir

state bank of travancore passbook showing

16-Jan[protected]Jan-2017) POS PRCH
POS[protected] Kerala State ElectriciMumbai 431.23
Complaint comments 

Comments

Today night power failure in munnattumukku today is not coming the power replay fast
The amt. of failed transaction of Electricity payment of Rs.5879/- in Bill No.[protected] with Consumer No.[protected] made on 12.07.17 has not been refunded to me till date even after repeated request mails dated 13.6.17, 19.6.17, 22.6.17 & 23.6.17. If we delay the payment of electricity charges, immediately they disconnect the service connection. Why this attitude is not seen in the payment due from kseb. My hard earned money Rs. 5879 is still with kseb for the last 12 days.Very worst service from kseb. Never think of better service from kseb. KSEB is always kseb-you can'nt expect any change in the attitude of kseb.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kerala State Electricity Board [KSEB]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    16%
    Complaints
    388
    Pending
    0
    Resolved
    61
    Kerala State Electricity Board [KSEB] Phone
    +91 47 1255 5544
    Kerala State Electricity Board [KSEB] Address
    Vydyuthi Bhavanam, Pattom, Thiruvananthapuram, Kerala, India - 695004
    View all Kerala State Electricity Board [KSEB] contact information