Kerala Water Authority — Double payment issue

Sir

18/05/2026 I made a UPI transaction of Rs 8784 for a new connection to the
Kerala Water Authority. But the first transaction was successful and an
error was shown without a receipt. Since I did not get a receipt, when I
checked the same application again, it showed that the amount debited from
the account would be returned in two or three days. When I showed it again
to pay the amount, since a receipt was required, the amount was
successfully made through UPI transaction and I got a receipt. But the
amount debited from my account on the same application number has not
returned to my account even after a week. Therefore, I request you to take
further action and take steps to refund the amount to my account.

Here is my account info
Account Number: [protected]
IFSC: SIBL0000707
Account Name: SYAM LAL .M.S
Branch Name : AMRITHAPURI
Bank Name: South Indian Bank

Transaction Date : 18-May-26 10:51:39 AM
Transaction
Description :
UPI/HDFC/RRN-
[protected]/GOVT OF
KERALA BILLDESK/Pay
Transaction Amount : ₹ 8, 784
Transaction Type : Debit

PLEASE REFUND ME

SAME AMOUNT WE ALSO PAID AGAIN
REF[protected]