[Resolved]  KFC — amount deducted from my account but the order not placed

Address: Gulbarga, Karnataka

I went to kfc on 7th january with my friends. We ordered one ultimate bucket. I completed the payment through phonepay applications and the amount were deducted from my bank account but the order was not placed then i completed the payment by other ways. Then i contacted to phonepay helpline but they told that the amount were transferred to your respective account,, so according to this i want my cashback
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Feb 29, 2020
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Jan 19, 2020
Updated by Venkatesh saware
Contacted to phonepay but they told that the amount was transferred to kfc

Verified Support
Jan 21, 2020
KFC India Customer Care's response
Hi Venkatesh, this should not have happened. Please share your concern on http://feedback.kfc.co.in/ and we will look into it.
 
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I try to order 5-1 meal box from KFC, but when I ordered money got deducted through yum restaurant India Pvt LTD but the order has not placed. The deducted amount is 221.5 INR.

amount deducted from my account but the order not placed - Comment #3632890 - Image #0
KFC India Customer Care's response, Jan 22, 2020
Verified Support
Hi Prathap, this should not have happened. Please share your concern on http://feedback.kfc.co.in/ and we will resolve this ASAP.

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