KFC — Credit card payment done twice (online), order incomplete

Address:Kolkata, West Bengal, 700039
Website:delivery.kfc.co.in/kfcindia/mobile

I tried to order some food online on 23 July 2016 of INR1, 466. On the payment page I selected Credit Card and made the payment, using my Axis Bank Credit Card; payment was done but the order showed an Error. Paid again using my ICICI credit card, again my amount got paid, but another error. I checked my statements just to find that they have received their payments, but they didnt provide me with my order. I want the 2 refunds.
Was this information helpful?
No (0)
Yes (0)
KFC India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    KFC India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    2687
    Pending
    0
    Resolved
    503
    KFC India Phone
    +91 12 4402 5100
    KFC India Address
    12th Floor, Tower-D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all KFC India contact information