[Resolved] KFC India — KFC India My money was debited but the app says there is no order.

Ajith2588

May 22, 2021

Address: KFC Bangalore

Yesterday May 21st, I had place the orde for kfc Ultimate Savings Bucket for 634.00rs and paid the amount. I had tried thrice .So my money got deducted 3 times. But the app says there is no order and the amount was deducted by kfc. Please do the refund ASAP.

I tried with Paytm UPI - 634 rs
2 Times i tried with HDFC git card -(634*2)
So total amount is 1902 am supposed to get refund .

I have 3 attached trasaction screenshots. Since there is no failure or anything in the application .

If you need more info.. Please contact [protected]. I have placed the order under same contact number

+3 photos

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Aug 8, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

May 24, 2021

KFC India Customer Care's response Hi Ajith, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.

May 24, 2021

Updated by Ajith2588 Could you please let me know the email id ..I cant see your email id. Its protected...

Verified Support

May 24, 2021

KFC India Customer Care's response Hi,

We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

Regards,
KFC India

May 24, 2021

Updated by Ajith2588 Thers is no order id. I cant see the order id in the app.

May 25, 2021

Updated by Ajith2588 And transactio details i have already uploaded

Restaurent details: royal meenakshi mall, groind floor, bg road. Bangalore 560076

Verified Support

May 25, 2021

KFC India Customer Care's response Hi Ajith, kindly share all the requested details on [protected]@yum.com, so as to help our team address your issue faster.

May 25, 2021

Updated by Ajith2588 I cant see your email id. Its protected. How do i send.? And i dont see any order in application. Order not placed. I dont see anywhere

May 29, 2021

Updated by Ajith2588 What is going on with KFC ..KFC is not refunding the failed orders. Its been more than 7 days.. There is no refund ..

May 31, 2021

Updated by Ajith2588 Contact number: [protected]

Email ID :[protected]@gmail.com

Restaurant details :
No 121, 1st Floor, Royal Meenakshi Mall, Door No 226
Bannerghatta Road
Bengaluru - 560076
Order ID: There is no order ID in KFC applcation.Only Money deducted

Order amount : (634 *3 ) = 1902

Transaction ID: All details attached with this
Date : 21-May- 2021
Mode of payment : 2 Trascation are from HDFC gift Card, 1 Trasaction from paytm UPI

Verified Support

Jun 02, 2021

KFC India Customer Care's response Hi Ajith, kindly share all the requested details on KFC feedback email ID or on feedback.kfc.co.in, so as to help our team address your issue faster.