KFC India Complaints & Reviews

Today (07th July, 2021) I booked an Order thru Net Banking.
The funds Rs.385/- have been debited from my bank account.
I did not receive any confirmation NOR an acknowledgement of my order but the amount is DEBITED.
For your reference - I have attached the screenshots of the same.

Is it possible for you to look into this issue and kindly do the refund if possible.

Thanking you
Narayan Karnire
+91 [protected]

I paid Rs 482.99 via net banking to kfc but didn't not receive the order confirmation. I will appreciate if you refund the money at the earliest

Order placed on kfc app, .money taken via upi gpay, .but now the app is hung whenever I open it and I have not received my order.

Amount got debited but not refunded .call to customer care informed that within 7 days it will refund still for refunded 10 days ove pathetic customer service

Have made the payment through Paytm on 29th June 2021 to Kfc Hiranandani Thane the payment was received to the merchant but the order was not place so the merchant inform to make payment through cash ne stated the payment made online will be refunded but still the payment is not refunded it is all most 10 days and more so I kindly request to initiate refund as soon as possible

Money deducted and order not received

On 30.06.2021 I made a payment from Gpay UPI. The payment was successful, but order wasn't placed. I have emailed to your customer care, First two days they replied to my email, but now they are ignoring my messages. I used KFC Mobile app for placing my order, which never happened because money got debited but the order was not placed.

Today its 05.07.2021, I don't know, how many days I need to wait for my refund or I guess I'm not getting back my hard earned money.

I have ordered 1 FRIES-MEDIUM, 1 RICE-BOWL, 1 CHICKEN POPCORN AND amounting Rs. 234.00. Money has been debited from Paytm account on 8:20:33 pm vide Order ID[protected], but no food item has been delivered. I have called KFC number [protected], but to my utmost surprise it is found switched off. I need refund refund of Rs. 234.00.

Amount got debited 434 but still amount not returned

I ordered food from the KFC app. Made the payment via phonepe. But even after deducting the payment, the food was not ordered. It's been more than a week but they Haven't refunded my payment as well. I complained about it to the customer care as well but they aren't helping either.

I placed an order of 628.10 on july 2nd, my money was deducted but order not placed

Today 30 June 2021 I placed an order online for Kfc delivery at 9:15 pm I have paid Rs 1313 from my paytm wallet to “Sapphire food India private ltd. but order is not placed.

Order was placed and payment was done FOR 459. received a dispatched message. but no call or message after that. tried calling the store but nobody responded. the app just shows the store is preparing the order from more than an hour. order number is K233W64552.

I ordered from KFC and they have taken it later on called and informed they cannot deliver it . Very bad service and not even cooperative,

Order number 363W24185.

I was trying to order online from official KFC Website: https://online.kfc.co.in and added my items into my cart. After that i made the payment of INR 554 through Google Pay and the UPI transaction id is[protected] on 26/06/2021 at 02:52PM. After making the successful payment it shows something went wrong so order can't be placed. Fine i understood some technical issue might happen but atleast show the history in recent transaction/order tab. What about my hard earned 554 bucks. KYC you should must refund the amount into the same account from which i have paid.

I paid via Gpay and was successful, but it didn't register at KFC app

On 11 june 2021 I placed order from kfc. Money deducted from my account but order couldn’t confirmed.
Please refund mu money

Order not yet received

Hot and crispy chicken, hot wings and chicken strips were smelling bad and tasting bad

We have order on 17/06/21 at 8:45pm
And got notice that your order will be ready in 10 min and after that got mail that your take away will be at 8:58
We reached there before time we have waited there for 1 hour after 1 hour your person is calling and even lieing that he is calling us we are there in range even excepted my personal call
When I told him that he is saying to me ok I will give you complimentary popcorn don't complaint about me we have not except his offer I told him what ever I have ordered I only want that even I told when he reached to me let me check he was given the packet to me and gone and as expected from my order there was 1 burger missing I have ordered for 5 classic burger and 1 large popcorn and 1 zinger burger got free by using coupon code so I would be receiving 6 burger 1 popcorn but I got 4 burger and 1 popcorn this is not good kindly check this out now who is going to pay for my loss you guys have to understand that each and every penny is worth even last time also I have faced the same problem last time we have got missing in zinger box and even complaint about that than the person contacted shreekant and number is [protected] today even I call him when we reached there and they told you have to order online then we have noticed that may be this person and today person they both are taking advantage of people why because all things was strated after calling him my order no is - N6470D[protected]