[Resolved]  KFC India — money deducted but order not received

Address:Wtp malviya nagar jaipur, Jaipur, Rajasthan, 302012

Good evening
I placed an order on kfc application from my registered number [protected] at kfc store wtp jaipur.
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My contact number is [protected]
+1 photos
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Mar 12, 2020
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Feb 07, 2020
Updated by Krishan pal singh shekhawat
Good evening
I placed an order on KFC application from my registered number [protected] at KFC store WTP jaipur.
I paid via UPI mode here payment Debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My contact number is [protected]

Verified Support
Feb 10, 2020
KFC India Customer Care's response
Hi Krishan, we regret the inconvenience caused. Please share your concern on http://feedback.kfc.co.in/ and we will look into it.
Complaint comments 

Comments

I ordered online via zomato from KFC. The food was delivered at home. But I got penalized twice i.e zomato delivery charge and resturant handling charge.
If my order was sent at home, why did kfc charge me resturant handling charges ?
Please find the attachment below.

KFC India Customer Care's response, Feb 12, 2020
Verified Support
Hi, please share your concern on http://feedback.kfc.co.in/ and we will look into it.
I placed one zinger burger and two hot wings order through kfc app using my debit card. My order got rejected but money got debited from my account.

KFC India Customer Care's response, Feb 18, 2020
Verified Support
Hi, please share your concern on http://feedback.kfc.co.in/ and we will look into it.
Money deducted from account...order was not placed...plz help me to refund my money

My Name is Supraja, I am from Pune ( Maharashtra). Yesterday, I have ordered an item from KFC mobile app and the same was not yet delivered. Hence, I am requesting for refund of my amount. Details are as under:-
My Mobile No - [protected].
Order No - N6466D[protected].
2. Kindly do the needful.

Good evening
I placed an order on kfc application from my registered number [protected] at kfc store at bilaspur chhattisgarh.
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My contact number is [protected]

LReddy13's reply, Mar 27, 2024
Hi Princy,
I have facing the same issue now. Did you receive the refund or any update from KFC on this issue?
Hi

I, ve placed an order from KFC application. And i, ve made the Payment via Upi mode. My money got deducted but didn't received the order. Attaching screenshot for ur reference. Please kindly look into the matter and refund my money ASAP. My mobile no -[protected]

LReddy13's reply, Mar 27, 2024
Hi Minder, I have facing the same issue now. Did you receive the refund or any update from KFC on this issue?
I have tried to place the order today. while making the payment, i have choosen UPI mode and it redirected me to some other page. My amount got debited but my order is not confirmed. When i came back and checked it, place order button is grayed out. attached the screenshots.

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