KFC India — Money deducted, order not get placed and still not get refund

Dear Sir/Madam

I had ordered some items, on KFC online, on14.05.2022 around at 8:30 to 9:00 PM but due to some technical issues order had got cancelled but Rs.729.01 has been deducted from my account.

It has been more than 14 days, while the return policy has shown that the amount will be refunded within three days but still i didn't get back money.

They even block my mail address that's why I mailed with other mail address but didn't get any response

This is my registered number and mail address and I placed order with this number and mail address which they blocked.

[protected]
[protected]@gmail.com

This is the official mail address where I mailed to refund my money.
KFC.[protected]@sapphirefoods.in

I hope I will get back my money.

Thanking you