KFC India — Money is not refunded

Address:Airoli Shop - Madhuri CHS Ltd , BK Marg , Sector 6, Airoli, Navi Mumbai

I had ordered food on dated July 15, 2022 . I made online payment (Net Banking) of Rs 970 .
Order No. N6442D[protected]

After the order got placed and after few minutes I get a call from the store saying that the order is cancelled by the Airoli store since it is faraway from the delivery location, though the Airoli store location was by default got selected.

When I asked about refund of money to boy who made call for cancellation, he said that money will be refunded within 48 hours and also as per the KFC App instruction money will be refunded within 7 - 10 days today is 9th day from the date of placing order. Money is not yet refunded.

I request you to kindly look into the matter and refund my money asap. First time I was going to try and taste KFC food but got disappointed with this. It was a very bad experience.
I request you to refund my money on urgent basis.
Was this information helpful?
No (0)
Yes (0)
KFC India customer support has been notified about the posted complaint.
Complaint comments 

Comments

No refund money yet received..It's very disappointing .It's more than 15 days

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    KFC India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    2687
    Pending
    0
    Resolved
    503
    KFC India Phone
    +91 12 4402 5100
    KFC India Address
    12th Floor, Tower-D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all KFC India contact information