[Resolved] KFC India — Payment Done But Services Not Provided

[Resolved] KFC India — Payment Done But Services Not Provided

A Aditya9478 Sep 7, 2021 Oct 18, 2021 This thread was updated on Oct 18, 2021

Hello Team KFC, I have visited KFC Varanasi on 2021/09/03 I have placed order of a bucket priced ₹399 And when I done the pa to your swipe machine via barcode and upi method the amount has been deducted from my account and swipe machine shows payment failed so i haven’t got my order the cashier said you will get refunded in few days but I haven’t got my refund yet please sent me my money I have attached all the payment related screenshots to this email. My Paytm Account Number - [protected] My upi id - [protected]@paytm Payment Date - 03/09/2021 Payment Time - 15:39:36 Please resolve my issue as soon as possible. +3 photos Was this information helpful? No (0) Yes (0)
Oct 10, 2021 Complaint marked as Resolved KFC India customer support has been notified about the posted complaint. Verified Support Sep 08, 2021 KFC India Customer Care's response Hi Aditya, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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ivikasgupta79

from New Delhi, Delhi

Oct 18, 2021

Hi, this is vikas Gupta.
On 17/10/2021 at 6 pm I ordered by the scan menu and paid by Paytm...
My payment is done but restaurant said they don't get any payment...
This restaurant is in ambiance mall gurugram
I contacted to Paytm as well but they said payment is done by them...
I attached the payment screen shot with order I'd...
Please resolve this problem ASAP
Vikas Gupta
[protected]

KFC India Customer Care's response, Oct 19, 2021

Verified Support

Hi Vikas, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [email protected], our team will surely help you with the refund.