KFC India Complaints & Reviews

I have placed an order online trough KFC app on August 25. Money was deducted, but oreder not placed. I have also made my complaint on August 29th related to same, but still I have not received my money back
My complaint number is KFC 283750.

Request you to please look into it and refund my money INR 1979.99.

Thank you

KFC India customer support has been notified about the posted complaint.

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Address: Kfc next galleria mall panjagutta Hyderabad

I have ordered two chicken popcorn (medium)
One classic zinger meal box. One tandoori zinger meal box. One double down meal.

My problem is they packed different items I received one chicken wings instead of two chicken popcorn medium and i have received only two cokes and two fries and i have paid 1124.

Kindly resolve the issue

KFC India customer support has been notified about the posted complaint.

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KFC India Customer Care

from Mumbai, Maharashtra

Sep 6, 2021

Verified Support

Hey, this shouldn't have happened. Please share your contact number, email ID, order ID and restaurant details on [protected]@yum.com, so that our team can connect with you at the earliest.

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Address: Varanashi

My order is cancelled in varanashi kfc and money is paid from my account from Google pay the amount is ₹654 please refund my money

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KFC India Customer Care

from Mumbai, Maharashtra

Sep 6, 2021

Verified Support

Hi, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.

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Address: Near azizia masjid,mehdipatnam, Hyderabad

At mehdipatnam kfc in Hyderabad the executive didn't accept the card as well as they give me an unknown phonepe number to pay the bill when I asked the copy of bill they told me silly reason.it was suspecious so i request you to investigate the store.

Oct 11, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2021

KFC India Customer Care's response Hey, we'll surely help you with your concern. Request you to share your contact number, email ID, order ID and restaurant details on [protected]@yum.com, so that we can assist you further with the same.

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Address: Rudarpur KFC metropolis

Website: Kfc

My 875 rs is deducted from account . But they said time out . Pay again and then i paid again and i want my refund

Oct 4, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2021

KFC India Customer Care's response Hi Karanmeet, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.

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Address: Uttralli kfc

Dear sir i ordered zometo and bucket chicken worst not cooking properly and also French fries is also worst in my life but hot wing was good I punches uttralli kfc bNgalore

Oct 6, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Sep 02, 2021

Updated by PMBJK AREHALLI See ur chiken this also old stock chiken worst ###

Verified Support

Sep 03, 2021

KFC India Customer Care's response Hi, this should not have happened. We ensure the right customer experience for all our products. Please share your feedback on [protected]@yum.com and we will look into it.

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I have recently visited kfc restaurant near lb nagar Hyderabad I have ordered of rs 312 I have paid through paytm bank account the amount has been deducted but they told they didn’t received it, they said your payment will be refund within 48 hours, so I paid again through phone pe, I have not received my refund till now And the date I have paid is 29 aug 2021

Oct 3, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2021

KFC India Customer Care's response Hi Mukesh, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.

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I placed an order through KFC APP and made payment through Paytm. Amount has been debited and credited to KFC under order[protected] and it’s successful. . The order is not placed and haven’t received any message for the order. Please refund the amount

Oct 8, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2021

KFC India Customer Care's response Hi Suhasinni, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.

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I had placed a telephonic order with kfc, mobile no ws given and order was placed in the name of Allam at 08.30 pm today, i called multiple times to check for my order and they said it will be delivered in next 08 to 10 mins, after 2 hours of followup at 10.30 pm they told my address is not in the radius of delivery though it was very much and i had received orders from the logix mall ample no of times

My address is B-30, sec 56 noida 201301 and my order was a simple order of 1 large chicken popcorn and 1 medium chicken popcorn

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Address: Kfc hsr layout Bangalore

I have order an combos from ur end...the guys in the restaurant were not responding proberly and also they are hesitating to listen my problem...they took 2 hours to delivery it to my address ...finally got it and having it ..it the worst taste ever I tasted chicken pieces where very hard french fries were too bad not even a beginner will do that it is in cheap class taste...on potato that black fungus also is there they didt even cleaned it ...very worst on kfc

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Dear Sir/Maam
I have had a meal in your KFC center located in Hanumkonda (L03886K255) on 25th Aug21 at 18:10 pm
Initial bill amount was for Rs. 468.00 for which i have swipped my card and also received amount debited from my card message, later i have added 3 medium fries and one large coke, revised bill amount was for Rs. 794.00.

both the amounts cleared from my HDFC credit card ## ending XXX0360, when i asked the person at counter, she pulled a report from card machine and informed that the initial Rs 468 will returned back to my card, but till date i do not see any return, when i called by Credit card tollfree, they said there is no such return request/ cancellation.

Not sure why teh person swiped card twice and resulted excess payment.
Looking forward for your early response and return my amount .

Regards
chandra sekhar Sista

Oct 1, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2021

KFC India Customer Care's response Hello,

We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

Regards,
KFC India

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Address: Bhimavaram

In bhimavaram store only one person is handling billing as well as delivery. It is taking long time to place order as there were no staff at times.

Can you look into this and hope will get the necessary response for this.

Sep 30, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Aug 29, 2021

Updated by krishna2797 In bhimavaram store only one person is handling billing as well as delivery. It is taking long time to place order as there were no staff at times.

Can you look into this and hope will get the necessary response for this.

Verified Support

Aug 30, 2021

KFC India Customer Care's response Hello,

Our apologies for the disappointment caused. Request you to share your contact number, order ID and restaurant details on [protected]@yum.com. We'll connect with you shortly.

Regards,
KFC India

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Address: Anand, Gujarat

I have ordered food on 29th August from the KFC app. I used the UPI mode of payment. My money got deducted (Rs 572) from the account but KFC app page has shown order cannot be placed. Please help! I need the refund

Name- Abantika Sasmal
Ordered at- KFC, Anand Maruti Solaris
Ground Floor, Shop No. 1, Maruti Solaris, Near Madhuban Resort, Anand Sojitra Road, Anand, Gujarat - 388001
Order mode- Online through KFC App
Contact- [protected]

Sep 30, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2021

KFC India Customer Care's response Hi Abantika, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.

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Address: KFC ,Garuda mall, mysore

As I named Shashank, I ordered of rupees 249 for dine in, but money has been debited order not received, so manager said refund will process, I'm waiting since 18 days but refund is not yet came

My order number: K235W28482
Please make my refund ASAP

KFC India customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2021

KFC India Customer Care's response Hi Shashank, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.

Aug 31, 2021

Updated by Shashank_11 Contact: [protected]
Email: [protected]@gmail.com
Restuarant:1st Floor, Garuda Mall, Makkaji Chowk, Albert Victor Rd, Mysuru, Karnataka 570001
Order ID :K235W28482
Amount :259 rupees
Reference ID:[protected]
Mode : Amazon pay
Date : 12 agust 2021

Sep 16, 2021

Updated by Shashank_11 When will get my refund more than months over, no response, nobody has contacted me

Sep 16, 2021

Updated by Shashank_11 When will get my refund more than months over, no response, nobody has contacted me

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Today I came my favourite kfc in Pondicherry providence mall I placed my order they didn't respond me properly also they teesed me for my enquiry about content on food

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KFC India Customer Care

from Mumbai, Maharashtra

Aug 27, 2021

Verified Support

Hello,

Our apologies for the disappointment caused. Request you to share your contact number, order ID and restaurant details on [protected]@yum.com. We'll connect with you shortly.

Regards,
KFC India

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Address: KOCHI

Website: global.kfc.com/our-locations

I have placed an order from KFC outlet located in Lulu Shopping Mall, Edapally, Kochi on 26th August 2021 around 9.30pm. The order failed to proceed after I paying through my Google pay. Kindly initiate refund to my source account.
Screenshot of the transaction attached below.

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Address: House number - 7, Himalaya apartment, sector -2, Rohini, Delhi

I had paid using paytm and the transaction is also successful but i did not receive the order.

Oct 3, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2021

KFC India Customer Care's response Hi Siddhant, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.

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I ordered 2 chicken popcorn rice bowls + french fires (large). However, after more than 2 hours of waiting, I got the wrong order where there was only 1 popcorn rice bowl and a large fries so I sent the order back. I want a full refund for my order and I have refused to accept it.

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Unavailability of mean meal Rice Bowl. On the festival day main deal Rice Bowl is stock out???? Branch bari brahamana sehore jammu.

KFC India customer support has been notified about the posted complaint.

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Vik909

Aug 22, 2021

What’s the fun of driving so long from jammu to sehore Baribrahman just to return unhappy.

Inaction done with Mr Amit who stated the item out of stock.

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I have made a order through kfc app on (15th Aug) and waited for it at store(chosen for dine-in). So at store they said due to some technical issue in there system orders paid through app are not updating, so I have contacted customer care and confirmed that my order was confirmed need to wait for couple of minutes. I have waited n again after some time I have contacted customer service because at store they said it's not updated still, again he said to wait for some more time and also his behaviour was not good. And I too already waited for almost 1hr at store, so I requested him to cancel it. He said it will be credited within 3days but till now I didn't got any refund.

Oct 1, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2021

KFC India Customer Care's response Hi, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.

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S

S Mohammed Fazil

Aug 29, 2021

I didn't got any refund till now for the order which placed and got cancelled on Aug 15th.

KFC India Complaints & Reviews

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KFC India reviews & complaints page 58

Money deducted but refund not received

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Wrong items in the order

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Order is cancelled and money is deducted from my account

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Didn't received any hard copy of bill

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875 RS Refund

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Bucket chicken not cooking properly and worst French fries

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Refund not received yet

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Amount credited but order not placed

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Telephonic delivery of order

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Worst taste of kfc in hsr Bangalore

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Amount swiped twice

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I'm complaining about maintenance activity in Bhimavaram Store

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Payment done, order not placed

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Refund not yet received

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Worst service and ambiance

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My order on KFC got failed after money getting debited via UPID

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Fraud by KFC Rohini - Money deducted but order not received

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Order ID 3819872634

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Unavailability of mean meal Rice Bowl

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Didn't received refund

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