KFC India Complaints & Reviews

I have payed for a order of ₹334 through Paytm UPI, the money got deducted from my Bank Account but the order is not placed.

I had done a prepaid take-away order of 586.99 rupees through the KFC official app. This was done on 4th June, 2021. Right after this when I eagerly went to pick up the order, the staff in branch(KFC, Kammanahalli) told me that there has been internet error and the order wasn't placed and so they asked me to call the CUSTOMER care and ask for a refund. Then, all frustrated and disappointed...I call the CUSTOMER care just to feel even worse. They confirmed that the order had been placed and paid for and asked me to wait for 2 minutes while they put me on hold and reconnect me to someone else. I was waiting for 8-10 minutes on after which they cut the call! This really annoyed me and I kept calling and calling for atleast 10 times until now. I have told them that I would complaint if any action is not taken and their reply is unchanged right from the beginning! I have actually recorded some of the calls showing how toss me around different people trying to waste my time. When a huge company such as KFC has such a ### CUSTOMER service where they are literally making me beg for my money, I'm losing hope on online shopping. Now there's a fear for paying online! This event has got me all frustrated because KFC was my favourite place to go every time. I now want them to pay me back for all the inconvenience caused to my time and mind.

I had placed an order on the kfc app on 26/07/2021 amounting to Rs 459. I selected upi as the preferred mode of payment but even after completing the transaction via phonepe app the order isnt placed and isnt even showing up on the app.

I have ordered at 8:36 PM at KFC vivera mall for dine in. After waiting for 35-40min they are telling that few items are not available. Many people took who ordered after me. Still we ask nobody responded at least that order is not available. They could have informed us earlier before taking order. They are not even responding properly. I need immediate response from you and I’m regular customer here but this is not at all fair.

I order kfc food in kfc website itself, amount also debited from my account, my amount was 1256.99 rupees, I did not receive any call or MSG from kfc food shop, after few minutes later I called them and asked about my order but they are still we did not receive any order from you. When i will get refund amount, I attached my payment details.

Amount deducted - ₹434
Order is not placed .

I recieved a KFC voucher worth 1000 rupees from the Amazon app gifted by a friend. The KFC voucher doesn't mention anywhere that it's a one time use. I utilized 440 from the voucher amount but the remaining amount cannot be used. This is as easy as cheating their customers. The 440 was deducted due to the kfc app not functioning correctly several times.

I paid for my oder, but the oder was not placed nor i was informed about that .
I have proof in my paytm about the oder,
VERY POOR CUSTOMER SERVICE KFC!
You dont allow to us to tell our problem by giving unserviceable contact number in you details .

I ordered 1 ultimate saving bucket from online kfc site and order request delivered in kfc desh bandhu pharganj delhi. For which I paid 634rs on 18/7/21 at 8:30pm but I didn't get any confirmation message and no order shown in cart also.. I called on kfc customer care number 2 times also but their employees gave me invalid mail I'd..
Please kindly resolve my issue and refund my money as soon as possible.

Placed order and paid through KFC app. After 2 hours also didn't receive the order. When reached out to customer care through the app provided number, someone replied in kannada with abusive and insulting.

I ordered through kfc app and amount deducted through Gpay and order is not placed and while communicating with customer care asking for order ID or store which is not available, nearest store is KFC kengeri on Bangalore.

There is no gravy in the rice bowls

Order was delivered almost after an hour. Message received that your order was on the way at 08:24 PM and it was incompletely delivered at 09:32 PM at a distance of 2.5 KM from store.That too incomplete, although payment was made in advance. No response received even after lodging complaint with KFC customer care. What a cheap way to increase profitability. Will boomerang definitely...

I placed an order on 4 July through KFC app and money was deduced from yum restaurant...due to some technical issues order could not be delivered... and got a msg for refund being processed with transaction I'd but didn't receive money till now

I made a transaction with KFC on 9th June for which the amount was deducted but the order was not placed.I got a refund initiation mail on the day.But to this day the refund has not been credited.Utterly disappointed with KFC for this.I have never faced such issue with any of the other food brands.Need the refund as soon as possible.Failing to do so would make me file a complaint with Consumer Court.
Transaction Id:[protected].

We ordered crispy chicken from kfc thalassery throuy swiggy on[protected] for around 800 rs.but we received old stock .It was not at all tasty and crispy.The outer coating was smelling bad.The chicken was not at all edible.

Order number:[protected]

Respected sir
I had ordered bucket in which all Pcs received were burnt and and not the original pcs sir I am really disopinted with the brand kfc.i just had couple of pcs and was puking whole night plz take necessary action which is my humble request.there more lot to tell.
But don't have energy.
Thank you

I have made a transaction in kfc on 02
07.21 which was failed due to kfc technical issues.kfc has also send me a refund initiated email on 3.7.21 stating that refund will be provided within 2-3 working days. I still waiting for my refund.

I placed order today i.e. 10/07/2021 from KFC of Rs. 483.99, however the order got cancelled and amount is debited, Contact number-[protected], kindly issue the refund asap. Thanks.

Paid to paytem[protected]@paytm

355.99 rs my money not refund

My transaction ID T2105071513568082051755

Bank rafer no
[protected]

Massage - old[protected]@sappirefoodindiaparivatelimite

Date 07, may, 2021
Deduct

And not refund my money I am trying
Before 3 months continue phone no
Kfc - [protected]
[protected]
[protected]
And this kfc address -

Delhi-Punjabi Bagh
Magical foods pvt. Ltd, Plot no - 1 BG1 & 2, Paschim vihar

But not pic my call and not refund my money and not a response any parson

Please refund my money
355.99 rs only

My call no [protected]
Gourav chawla