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KFC India Complaints & Reviews

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Updated: Aug 8, 2026
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S
Salman malik india
from New Delhi, Delhi
Oct 24, 2021
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Address: No. F4 , Block- F kalkaji New delhi-110019. https://www.google.com/search?gs_ssp=eJzj4tVP1zc0TDLLySovLMgxYLRSNagwtjRITjU2TjO1SDFPNTdJszKoMDIyNzMwSjO2S

UPI Ref.ID:[protected]

I paid the amount to kfcsapphirekalkaji.[protected]@hdfcbank
the amount is deducted from my bank account but kFC kalkaji said failed UPI transaction Reversed.

I request you to kindly work on this UPI and resolve as soon as possible.
Thank you.
KFC India customer support has been notified about the posted complaint.
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    N
    Nestaway Michael
    Oct 23, 2021
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    Last Thursday I had kfc chicken vikravandi toll they gave me old chicken.. vomit and stomach pain .. my health become very bad
    KFC India customer support has been notified about the posted complaint.
    View replies
    Apologies! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
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      P
      Priyankagowdq
      from Bengaluru, Karnataka
      Oct 23, 2021
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      Address: Thalagattapura
      Website: Kfc app

      Didn't received any order number but amount is debit in my account again checked with kfc app showing lk added cart
      That is fraud frm ur end Didn't any confirmation frm ut end but hv details wht I paid for you
      KFC India customer support has been notified about the posted complaint.
      Oct 23, 2021
      Updated by Priyankagowdq       Refund it back
      View replies
      KFC Ranchi, Ordered from KFC app, amount got deducted but order not confirmed when talking to customer care executive they denied to return money back.

      Beware of these kinds of frauds. Even we'll known apps like KFC are committing frauds.
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        T
        Tabin Shaikh
        Oct 21, 2021
        Resolved
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        Resolved

        I placed an order using the KFC app. I made a UPI payment of rupees 1063.99 rupees. My account got debited but my order never got placed and I never received or heard anything back from them. This happened at 1:56 pm on 21 October 2021.

        here are the details of the transaction.
        Collect ID: HDFC1948C6905D4C5497B58666EB177F16
        Transaction ID: T2110211357104723458173
        Paid to: yumrestaurantindia.[protected]@hdfcbank
        Oct 23, 2021
        Complaint marked as Resolved 
        Got a mail from KFC asking for my contact information and the name of the nearest KFC near me. after getting a call from that KFC. they inquired about my issue then asked me to send the transaction ID-related screenshot. got my refund after 2 days.
        KFC India customer support has been notified about the posted complaint.
        View replies
        This is how KFC India works very sad franchise even the response from customer service is so arrogant as if they are doing a favor
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          R
          Raghuveeran K
          Oct 20, 2021
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          Address: Orion Mall, Brigade gateway, Bangalore

          Today morning around 11 am -11.15 am, I visited KFC Outlet at Orion Mall, Brigade Gateway.
          I ordered 12 pc boneless strips for Rs.350 as take away. Payment was made by my credit card.

          The items were packed and given to me.

          When I opened the package at home around noon, I found there only 8 pcs, instead of 12 pc ordered by me.

          If you check your CCTV records or inventory, you can confirm my report.
          Pl check and revert.
          Thank you,
          Raghuveeran K
          KFC India customer support has been notified about the posted complaint.
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            N
            Neelesh Konatala
            Oct 19, 2021
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            Address: VISAKHAPATNAM, near rtc complex

            After the pandemic, we r in fear to be close contact with others, but here the line of public is not maintained and it took 20 mins to complete the payment order of 6 person. There was only one counter to the whole kfc branch. We are here to eat not to wait just for conforming our order.
            KFC India customer support has been notified about the posted complaint.
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              S
              shilpa moparthi
              Oct 19, 2021
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              Resolved

              This is regarding request a refund.
              I have ordered on July 13th and it is cancelled. But amount is not refunded. Customer care support team is not responding properly. I have mailed to support team with necessary details. but no use. Kindly resolve this issue.

              restaurant details: KFC Miyapur, Hyderabad
              order ID: K357W00533
              order amount: 1251.50 INR
              transaction ID:[protected]
              date: 13-july-2021
              mode of payment: online
              payment reference :[protected]
              Nov 19, 2021
              Complaint marked as Resolved 
              KFC India customer support has been notified about the posted complaint.
              Verified Support
              Oct 19, 2021
              KFC India Customer Care's response               Hi Shilpa, we understand that the delay is disappointing. We assure you that our team will get back to you soon with an update on your concern.
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                D
                Deneta Dias
                Oct 19, 2021
                Resolved
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                Resolved

                I placed an order from the KFC app on 17th October, 11:35 am. The money has been debited the order has not been placed. I need my money immediately. Kindly look into this matter ASAP
                A picture of the amount deducted has been attached for your reference.
                Nov 20, 2021
                Complaint marked as Resolved 
                KFC India customer support has been notified about the posted complaint.
                Verified Support
                Oct 19, 2021
                KFC India Customer Care's response                 Hi Deneta, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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                  K
                  Kuheli Mitra
                  from Kolkata, West Bengal
                  Oct 18, 2021
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                  Address: Kfc bangalore airport

                  I had kfc burger from bangalore airport on 23th September, the burger bread was completely rotten..after eating I was not feeling good and vomited instantly.. then onwards I was not feeling good and always feeling a pain in stomach so I consulted doctor ..she said its because of stomach infection from the burger bread. Its been a month they problem is still not resolved.I swear I will not go for KFC in my life.
                  KFC India customer support has been notified about the posted complaint.
                  View replies
                  Apologies for the inconvenience caused, Kuheli. Request you to share your contact number, email ID, order ID and restaurant details via [protected]@yum.com. We will surely assist you further with your concern.
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                    N
                    Nanraj
                    Oct 18, 2021
                    Resolved
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                    Resolved

                    I had placed order through KFC online twice on 29-Sep-2021 and the payment was deducted through Google pay for 783 each . I didn't receive any order and when I spoke to customer care, they said there is technical issue and will be refunded. I received refund of one payment. However the second one is still pending. And any time I speak to customer care, they keep saying they will arrange call back in 15 mins. But I haven't received any single call from KFC guys.

                    When I reached out to the store guy, he said he has raised complaint and I have also sent email. But its been almost 19 days and I haven't received my refund amount yet.
                    Nov 23, 2021
                    Complaint marked as Resolved 
                    KFC India customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 19, 2021
                    KFC India Customer Care's response                     Apologies Nanraj! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
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                      V
                      Varun V Kaup
                      Oct 18, 2021
                      Resolved
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                      Resolved

                      Address: Manipal Karnataka

                      Bone are turn black an meat is like fungal meat is not proper
                      Nov 20, 2021
                      Complaint marked as Resolved 
                      KFC India customer support has been notified about the posted complaint.
                      Oct 18, 2021
                      Updated by Varun V Kaup                       Meat and bone older then a month

                      Verified Support
                      Oct 19, 2021
                      KFC India Customer Care's response                       Apologies Varun! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
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                        S
                        Sammu91
                        Oct 18, 2021
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                        Resolved

                        On 17 oct 2021 i placed take away order of 540 rs through official kfc app using UPI. After successful payment amount deducted from my account but order not placed and error page appeared. I tried to call customer care but nobody picked up. I need my amount refund. Kindly resolve this issue ASAP

                        Please find attached screenshot for ref.
                        Oct 22, 2021
                        Complaint marked as Resolved 
                        Wait settlement doen within 7 days
                        KFC India customer support has been notified about the posted complaint.
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                          R
                          Rebii
                          from Agartala, Tripura
                          Oct 18, 2021
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                          Address: Kfc agartala

                          I wrote a complain before but not sure if it's submitted or not so writing it again.
                          I ordered from Kfc app at around 5.50pm 17 October 2021 (Kfc Agartala, Tripura) & money was deducted from my account as i paid from paytm. & there is no message or Email from Kfc about my order (but my money is deducted) & then i called the customer care but didn't get any response as they cutted the call. Its 18 October 2021, 11.20am now, i still didn't get any response from Kfc or no refunds. Please kindly look into this matter & refund money asap. Hope it resolve fast.
                          Thank you.
                          KFC India customer support has been notified about the posted complaint.
                          Oct 20, 2021
                          Updated by Rebii                           Its been 2 days when will my complain be resolved & when ill get refund??
                          Oct 27, 2021
                          Updated by Rebii                           Day 10 no updates about refund or anything.
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                            M
                            Mohan Kumar Narayanan
                            Oct 16, 2021
                            Resolved
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                            Resolved

                            I was served raw (cold in center) burger. The manager didnt not react and accepted the issue and went inside even without solving the issue. This happend just now and it was in Velachery opp to grand mall Chennai.
                            Nov 20, 2021
                            Complaint marked as Resolved 
                            KFC India customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 18, 2021
                            KFC India Customer Care's response                             We'd really like to review this, Mohan. Please share your contact number, email ID, restaurant details and order ID via [protected]@yum.com, so that our team can get in touch with you regarding the same.
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                              S
                              Shubham Verma.
                              Oct 16, 2021
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                              Resolved

                              I ordered the kfc on 3oct 2021 my order time is 04:19pm...and my money also get deduct from my Paytm wallet ..I already raised a complaint on same day till now I didn't get my money refund in my Paytm wallet my contact detail is [protected]...and debit amount is 413Rs
                              I lived in Faridabad Greenfield near NHPC metro station.
                              Nov 19, 2021
                              Complaint marked as Resolved 
                              KFC India customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 18, 2021
                              KFC India Customer Care's response                               Hi Shubham, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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                                L
                                lavanya alag
                                from Jaipur, Rajasthan
                                Oct 14, 2021
                                Resolved
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                                Resolved

                                Address: Lajpat Nagar 2

                                We had ordered a super saver meal at the Lajpat Nagar 2, Central Market KFC outlet but in the pieces of boneless chicken there were a few hair strands
                                Nov 17, 2021
                                Complaint marked as Resolved 
                                KFC India customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 16, 2021
                                KFC India Customer Care's response                                 Apologies Lavanya! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
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                                  S
                                  siddhartha dhanekula
                                  Oct 14, 2021
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                                  I ordered 1 veg zinger and and tandoori zinger box. My order was missing the following items
                                  Regular friesx2
                                  And instead of tandoori zinger I got ordinary zinger
                                  And missing dips
                                  KFC India customer support has been notified about the posted complaint.
                                  View replies
                                  We'd really like to review this, Siddhartha. Please share your contact number, email ID, restaurant details and order ID via [protected]@yum.com, so that our team can get in touch with you regarding the same.
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                                    P
                                    Prasidh Ajayan
                                    Oct 13, 2021
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                                    Address: Manakkunnath House , Irinjalakuda, Thrissur, Kerala

                                    Here in Irinjalakuda KFC started a new outlet, but they are not mentioning about Wednesday offers and charging the normal days rate. On 06/10/2021 Wednesday i bought 2 set of 8 piece boneless strips one set cost 400rs. Today 13/10/2021 morning i came to know there is an offer and 12piece boneless strips cost only 350rs. so i went and bought one set. in evening i again went to buy another set at that time staff told 12piece cost 450rs, when i re-questioned they told its only 350.

                                    Inv No. K[protected]

                                    the above one is one of the bill which i bought first.
                                    KFC India customer support has been notified about the posted complaint.
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                                      S
                                      shaiikhafzal94
                                      from Mira-Bhayandar, Maharashtra
                                      Oct 13, 2021
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                                      So I ordered from KFC app and made the payment through Amazon UPI, the amount was deducted but there was an error on the payment page of the KFC app, I called KFC customer care and was assured that I'll get a refund but it has been 3 days and I have not yet received it.
                                      KFC India customer support has been notified about the posted complaint.
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                                        C
                                        chethan b k
                                        Oct 12, 2021
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                                        Address: Bengalore

                                        Hello
                                        Complaining about rude behaviour of the kfc guy, namely Prasad.. very bad experience happened in Hyderabad airport, KFC outlet.. even thou their were enough hot and crispy & hot wings but he denied to take my order.. is it bcz of racist?? Bcz I can sense from his behaviour.. please take the necessary action to ensure the brand value, even I am posting the same in social medias.. on these racist activities in Hyd airports.. and his manager contact number [protected]

                                        U can contact me : [protected] (Chetan)
                                        KFC India customer support has been notified about the posted complaint.
                                        View replies
                                        Plz take the necessary action
                                        Reply
                                        Hi Chethan, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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