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KFC India Complaints & Reviews

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Updated: Dec 17, 2025
Complaints 2757
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KFC India reviews & complaints page 58

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P
Prakash$
from Namakkal, Tamil Nadu
Aug 17, 2021
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Address: Kfc VR mall anna nagar chennai

Billing Staffs not suitable for work we today 17/08/2021 17:50 time you can see footage our customers or waiting 10 to 15 minutes waiting 10 customers in que line no billing only one computer operator but we have 3 computers on counter no active staff no fast process operations no grooming supervisor incharge very lasey incharge mainly mobile phone using long time on duty time not good customer service please kindly follow this issue.
KFC India customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2021
KFC India Customer Care's response Apologies for the inconvenience caused, Prakash. Request you to share your contact number, order ID and restaurant details on [protected]@yum.com. We will surely assist you further with your concern.
Aug 19, 2021
Updated by Prakash$ [protected] prakash
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    L
    Lasvegas
    Aug 17, 2021
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    Address: Kfc pantaloons, rajapul patna

    Hello on 31st july i placed an order of 5in1 zinger meal box but they didnt provided me pepsi (which is included in the box) and they made me buy a pepsi can which i paid extra money.

    Please look to my concern and resolve it as soon as possible.
    KFC India customer support has been notified about the posted complaint.
    View replies
    Hello,

    Our apologies for the disappointment caused. Request you to share your contact number, order ID and restaurant details on [protected]@yum.com. We'll connect with you shortly.

    Regards,
    KFC India
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      T
      Titus Gaichundin Gengmei
      from Kolkata, West Bengal
      Aug 16, 2021
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      Address: Silchar, Assam

      The mayonnaise literally smelled like some sort of soap.
      Coming to the content of the product it doesn’t have anything it contains only buns mayonnaise and a few lettuce. It’s so disappointing coming from such a far place to come and be treated with such kind of product with unreasonable price. KFC Silchar, Assam branch
      KFC India customer support has been notified about the posted complaint.
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        S
        sheik shifan
        Aug 15, 2021
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        I orderd a bucket meal and opted for take away. But the order didnot get placed and money deduced.
        KFC India customer support has been notified about the posted complaint.
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        Hi Shifan, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
        Reply
        Hi Shifan, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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          S
          SamirDDesai
          Aug 14, 2021
          Jun 29, 2023
          This thread was updated on Jun 29, 2023
          Resolved
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          Resolved

          KFC order SMS received which I haven't ordered in Shravan month

          Address: Surat
          Website: kfc.co.in

          I got sms from JD-KFCIND Hello KFC Lover! Your Order No. N6287D[protected], amount Rs. 599 is in our kitchen! For any query kindly call [protected]. Thanks!!
          Which I have never ordered.
          Why and how did this happen. ?
          After 10 minutes got SMS from VM-KFCIND
          Some secrets are really worth the wait! Your KFC Order No. N6287D[protected] is taking a little longer than usual. But we promise to get it to you very...
          +2 photos
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          18 other people found this review helpful
          18 found this helpful
          2 Comments
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          M
          Miku1234
          Aug 14, 2021
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          Double payment,first order not placed

          Address: Berhampur

          I paid twice for same order, amount debit from
          My bank account....
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          K
          KARANMEET SINGH
          Aug 14, 2021
          Resolved
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          Resolved

          Address: Kfc trllium mall amritsar
          Website: KFC

          Payment status is success but order not showing and please issue my refund
          +1 photos
          Sep 18, 2021
          Complaint marked as Resolved 
          KFC India customer support has been notified about the posted complaint.
          Verified Support
          Aug 16, 2021
          KFC India Customer Care's response           Hi Karanmeet, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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            Q
            Qwerty0099
            Aug 12, 2021
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            Address: P square mall prayagraj up

            I have paid 350 rs twice successful payment via paytm but merchat had not received
            +1 photos
            KFC India customer support has been notified about the posted complaint.
            Aug 12, 2021
            Updated by Qwerty0099             I have paid 350 rs twice successful payment via paytm but merchat had not received
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              S
              Simran245667787
              Aug 11, 2021
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              Address: SARBAMANGALA ROAD

              I ordered on kfc app and paid the bill using Google pay, my money was deducted but order could not be placed... I am highly dissapointed, such a bad service that i never expected...i want my refund back as soon as possible.
              +2 photos
              KFC India customer support has been notified about the posted complaint.
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                S
                Srishti Seekar
                from Delhi, Delhi
                Aug 11, 2021
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                Address: E-38 3rd floor Bal udayn road uttam nagar

                Hi, i visited at district centre outlet on sunday however the taste of the product was soooooo bad I got vomitting after having it.
                KFC India customer support has been notified about the posted complaint.
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                I visited a dc janak puri outlet on sunday however the taste was so bad I got vomit after having it
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                  N
                  Nitin Shilkar
                  Aug 11, 2021
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                  Good Day
                  Please note i had ordered food on 20th June 2021 on KFC app and made payment of 1283 through Paytm. Order could not be placed due to some technical issues at your end.

                  I had received Email from KFC same day that refund will be initiated within 2-3 days. But as on 11th august 2021, I am yet to receive my refund amount.

                  Request you to please initiate same ASAP.

                  Trx ID :[protected]
                  UPI ref id for payment :[protected].
                  Amount : 1283
                  Email Id : [protected]@yahoo.co.in
                  Mob no:[protected]

                  Brgds
                  Nitin S Shilkar
                  +2 photos
                  KFC India customer support has been notified about the posted complaint.
                  Aug 11, 2021
                  Updated by Nitin Shilkar                   Good Day
                  Please note i had ordered food on 20th June 2021 on KFC app and made payment of 1283 through Paytm. Order could not be placed due to some technical issues at your end.

                  I had received Email from KFC same day that refund will be initiated within 2-3 days. But as on 11th august 2021, I am yet to receive my refund amount.

                  Request you to please initiate same ASAP.

                  Trx ID :[protected]
                  UPI ref id for payment :[protected].
                  Amount : 1283
                  Email Id : [protected]@yahoo.co.in
                  Mob no:[protected]

                  Brgds
                  Nitin S Shilkar
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                    P
                    Polapally Nikki
                    Aug 9, 2021
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                    My money got deducted when I placed order using KFC app.But the order did not get placed and the payment page went blank after the completion of transaction.
                    Very bad experience.I want refund!!
                    KFC India customer support has been notified about the posted complaint.
                    View replies
                    Hello,

                    We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

                    Regards,
                    KFC India
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                      B
                      Bryan Shrestha
                      Aug 9, 2021
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                      Address: near Krazy For Chocolates, 1858/1, 3rd Floor Acropolis Mall Rajdanga Main Road, Kasba, Kolkata, 700107

                      As i was ordering on 3 August 2021, i choosen paytm wallet for payment there transaction was successful but transaction failed.

                      It is about 7 days i didn't got refund for this. Kindly help

                      Upi ref:[protected]

                      I placed order again with different mode of payment that order placed.

                      My contact no during order was [protected]

                      Kindly refund it soon. I m attaching screenshot of txn page from paytm
                      KFC India customer support has been notified about the posted complaint.
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                        R
                        Ramya2498
                        Aug 8, 2021
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                        Address: Vijayawada benz circle

                        I have placed an order for 833rs. Money is debited from my side but order doesn’t yet placed.
                        +1 photos
                        KFC India customer support has been notified about the posted complaint.
                        Aug 08, 2021
                        Updated by Ramya2498                         I want my refund
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                          R
                          Rajasekark3
                          Aug 3, 2021
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                          I order just received the order from KFC via Swiggy and the food quality is very bad. The food is stale and cold.
                          KFC India customer support has been notified about the posted complaint.
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                            S
                            SDey3668
                            Aug 3, 2021
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                            Address: Dunlop Traffic Moore. KFC baranagar

                            Paid Rs.235 on Aug 3 2021 at 3.30 pm at the KFC dunlop outlet, kolkata through Paytm wallet. Have screenshot of the pay but the restaurant refused saying no payment has been received in their end but I have proof of payment. This is a refusal of service on payment. A fraud can be registered against you guys legally, if you aware of the consequences.
                            +3 photos
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                              L
                              Lens Longs
                              Aug 2, 2021
                              Resolved
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                              Resolved

                              Address: Nagi house circular road, near city tower Dimapur, nagaland 797112

                              I have ordered kfc via netbanking and Rs.881.99 was debited but my order was not placed, then i tried again via using debit card, same thing happened again, Rs 881.99 was debited but order was not placed. I ordered twice. Altogether Rs.1, 763.98 was deducted. I thought the money will reverse back to my bank account but it did not. Please resolve this issue and kindly refund my money. Thank you.
                              +1 photos
                              Sep 5, 2021
                              Complaint marked as Resolved 
                              KFC India customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 04, 2021
                              KFC India Customer Care's response                               Hi, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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                                A
                                Ajay955
                                Aug 2, 2021
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                                Very useless staff in KFC Vikram puri branch
                                KFC India customer support has been notified about the posted complaint.
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                                  A
                                  Ajay955
                                  Aug 2, 2021
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                                  Resolved

                                  Blocked of KFC Cards

                                  Address: Lal Bazaar, secunderabad

                                  Sir, I have a KFC Card. I used my card many times at KFC stores issued by KFC Vikram puri branch. On 29 July 2021, I visited to KFC Vikram puri branch and ordered two burgers. I gave my card to staff for billing. KFC Staff said me your card is blocked due to expirey date. I told him in this card my Rs 590/- are there who is responsible. Nobody told me at the time issued to me this card validity due to CORONA I am not visited at KFC store....
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                                  Akshay Burman
                                  Aug 1, 2021
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                                  Address: #14 Chirag enclave Kharar punjab

                                  Hi,

                                  I have placed the 2 orders 8:42 pm and still not received the order and kfc Kharar is not picking up the call.please help me with this
                                  Order no:N5481D[protected], N5481D[protected]

                                  Thanks & Regards,
                                  Akshay
                                  KFC India customer support has been notified about the posted complaint.
                                  View replies
                                  Hello,

                                  Our apologies for the disappointment caused. Request you to share your contact number, order ID and restaurant details on [protected]@yum.com. We'll connect with you shortly.

                                  Regards,
                                  KFC India
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