[Resolved] KFC India — Payment timeout | |||
I ordered through UPI on KFC SEC 142 NOIDA EXPRESSWAY, payment mode was QR CODE. The payment was successful from my side but they denied that they didn't receive the payment and asked me to pay again so I paid. they told me to wait 7-10 days for refund of the first payment. Now it's been 12 days, no refund received. I talked to my bank they're saying "Your UPI transaction has been successfully processed from our end". My bank was Paytm Payments Bank. My account details are: Name - RISHABH RAGHAV Account Number[protected] IFSC - PYTM0123456 UPI ID - [protected]@paytm On asking to provide their failed statement they only provided me a excel sheet(Attached with this complaint), no any genuine receipt. Contact me on - [protected]@gmail.com, [protected]/[protected] Was this information helpful? | |||
Oct 22, 2021 Complaint marked as Resolved KFC India customer support has been notified about the posted complaint. Sep 18, 2021 Updated by rishab_raghav screenshot of payment Verified Support Sep 18, 2021 KFC India Customer Care's response Hello, We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly. Regards, KFC India | |||
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+91 12 4402 5100
12th Floor, Tower-D, Global Business Park, Gurgaon, Haryana, India - 122002
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We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.
Regards,
KFC India
Restaurant details- KFC SEC 142 NOIDA EXPRESSWAY, Advant IT Park.
Order amount- Rs- 1615/-
UPI Reference ID- 124889676495
Date & Time- 05 sep 2021, 06:50:14 PM
Mode of Payment- UPI (QR CODE).
Payment bank- Paytm Payments Bank.