KFC India — refund my amount - amount got deducted but order is also not received and did not receive the food also

How long will it take to refund my money?

Our apologies for the inconvenience caused, Lakshmi. Request you to share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We will surely assist you with your refund.

Not able to send mail to this mail id [protected]@yum.com. It is showing as protected. How to see this valid mail id, so that I can send you the details

Order ID[protected]
Order amount - Rs.281.50
Transaction ID - [protected]
Date - 13 Aug 2020, 12.35 PM
Mode of payment - Transaction through Paytm
Restaurant detail - KFC, Shop No: 10/4, Thaha Plaza, South Bypass Rd, Vannarpet, Tirunelveli, Tmail Nadu - 627003

Attaching screenshot of the orders and transaction

My Mail I'd is [protected]@gmail.com
Contact Number is : [protected]

Hello Team, It's been almost 10 days. I didn't receive my money back. Could you please let know how long will it take to refund my amount. I have posted all the required details with screenshot of order and payment. What else you need. Are you waiting for any other details. Worst customer care service you have. I am asking my amount only not yours.. Try to refund it asap.