[Resolved]  KFC India — refund of order

Address:Thane, Thane, Maharashtra, 400604

I have ordered today from KFC website while on payment page I selectet Google pay to pay the amount but once the amount got deducted after that there payment page showing sorry for the inconveniences your order is cancelled and they haven't mentioned anything there about the refund policy, this is really pathetic from KFC I want my refund of ₹638/- ASAP.
Regards,
Rohit Khaire
[protected]@gmail.com
[protected]
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May 21, 2022
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2022
KFC India Customer Care's response
Hi Rohit, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
Complaint comments 

Comments

I faced the same problem.
Not received my refund yet
Refund related quries
Firstly you recived my order and it on the to delivery but on the middle the delivery person said that i am out from the delivery zone.
If i am out from the delivery zoan so why should you take my order.

Please reply on my email [protected]@gmail.com
Yesterday, I have paid an amount of Rs. 483 through paytm then it showed "something wrong please try again"
Kindly Send My money back KFC.
I really wanted to order KFC, but app showed that message. Now I request for refund.

KFC India Customer Care's response, Aug 19, 2021
Verified Support
Hi, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [email protected], our team will surely help you with the refund.
I had placed an order amounting₹1403 which I had paid through debit card order no K301W16010 and second order ₹1213 paid through Google pay order no K301W16018. But due to location problem I did not receive both the orders.So I called the restaurant and was told that my refund will be processed.But after sometime I got a message that my both orders are received by me.

Puja Tamang's reply, Jan 18, 2022
It's been six days and I have still not received my money 😔😔
I have ordered today from KFC website while on payment page I selectet paytm to pay the amount but once the amount got deducted after that there payment page showing sorry for the inconveniences your order is cancelled and they haven't mentioned anything there about the refund policy, this is really pathetic from KFC I want my refund of ₹868 ASAP.
Regards,
[protected]@gmail.com

I have ordered yesterday from KFC app and paid the amount using UPI payment Rs. 769.01 The money got debited but the order was not placed.Kindly refund it soon

I paid an amount of ₹317/- at the store, my amount was debited and transaction was successful, then they told me to pay again as due to server problem they haven't received the money and promised me a refund But it's been 7 days and I haven't got refund. I even visited the store called up them but they are bow saying they don't know when will the refund be initiated. This is really unexpected from KFC.

KFC India Customer Care's response, Apr 20, 2022
Verified Support
Hi Sreejita, sorry to have disappointed you. Please share your feedback on [email protected]. We will connect back shortly.
KFC India — refund of order
R
Belinda Moirangthem
I have ordered today from KFC app while on payment page I selected upi to pay the amount but once the amount got deducted after that there payment page showing sorry for the inconveniences your order is cancelled and they haven't mentioned anything there about the refund policy and then I tried again same method but shown the same problem. I want my refund of ₹727. 98/- ASAP.
Regards,
Belinda Moirangthem

I have ordered wednesday strips bucket and ultimate savings bucket and paid 1098Rs. But I've received only wednesday strips bucket and free chicken zinger.

Today i paid rs. 769 to kfc ranchi. My payment was successful but receptionist said i have to repay for that order. When i asked why then they told me there is a time limitation at the time of payment through UPI. I paid again and they said I'll get my money back in my account. My question is When will i get my money back??

Order no 303W91381...CC1 saltlake kolkata store...amount 521rs through g pay...want my refund back asap.I personally visited the store and the manager but all in vain.My cancellation date on 24/10/22

I had ordered peri peri chicken worth 250 rupees from kfc r city mall mumbai through my kfc app it was a pickup order not a delivery as soon i paid 250 rupees through kfc app it didn't show me anything no order number nor anything that showed my order was cancelled after talking with the store they were confused aswell as they didn't recieved my order aswell and they told me a refund would take 7-10 days, next day i called your customer care executive and he told me a order has been placed in my system but I'm sorry it was not given to you by the restaurant staff, i don't know how you guys are operating. It has been 12 days now and i want my money back asap or I'll have to legal action against this in consumer court.

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