[Resolved] KFC India — Refund Status

D V Durga Rao

from Eluru, Andhra Pradesh

Dec 3, 2021

Address:

NH 16 Komirepalle, Gundugolanu, Andhra Pradesh 534427

I have ordered food items in KFC app via Guest login and made a payment(Rs.1128.03/-) to KFC through Phonepe UPI...In Phonepe transaction was successfully completed but coming to KFC app transaction declined due to technical error. Now the thing is amount got debited from my account & successfully credited to merchant's account successfully under UTR[protected]...Could you please check & get my amount back.

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Dec 6, 2021

Complaint marked as Resolved

After multiple attempts money credited to my account with in a week

KFC India customer support has been notified about the posted complaint.

Dec 03, 2021

Updated by D V Durga Rao Phone pe proof, kindly check & help me to get my refund

Dec 03, 2021

Updated by D V Durga Rao Spoke with KFC customer support & they have given this case id : K[protected]

Verified Support

Dec 03, 2021

KFC India Customer Care's response Hi, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.