[Resolved]  KFC — order not delivered

I have ordered on 28- december - 2019 from kfc official website from ludhiana, punjab. The order was of rs 541 and i paid money through debit card, money has been deducted but order not been delivered.. I sent an email regarding the order details and they ensure to solve problem in 5 days but no response till now.. I sent an email again regarding the non delivered order but no response. I want my money to refunded.
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Feb 23, 2020
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2020
KFC India Customer Care's response
Hi Nancy, this should not have happened. Please share your concern on http://feedback.kfc.co.in/and we will look into it.
Complaint comments 

Comments

Staff behaviour not good, not delivery food on time. No one can speak hindi or English. That's very bad. Wort Experiences in KFC . Not a good staff. In five in categories. That prove take away. Wort. Non educated staff.

0 out of 10

KFC India Customer Care's response, Jan 7, 2020
Verified Support
Hi, this should not have happened. Please share your concern on http://feedback.kfc.co.in/ and we will look into it.
We ordered for spicy zinger box, but didn't receive Pepsi can and Pillsbury cookie cake with the combo
KFC India Customer Care's response, Jan 7, 2020
Verified Support
Hi, this should not have happened. Please share your concern on http://feedback.kfc.co.in/ and we will look into it.
Money got deducted from phone pay order not placed.
As per the phone pay update we’ve received from the merchant’s bank, your payment of ₹185.0 has been credited to the merchant’s account.
KFC India Customer Care's response, Feb 25, 2020
Verified Support
Hi Kaberi, this should not have happened. Please share your concern on [email protected] and we will look into it.
I ordered 12 pieces chicken strips with dips bucket & 10 hot wings, but i did not received any dip with the order.

I left a message for the store as it was already past 11pm & kfc helpline was closed.

The dips were missing from the order.

KFC India Customer Care's response, Feb 25, 2020
Verified Support
Hi Deblina, this should not have happened. Please share your concern on [email protected] and we will look into it.

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