KFC — Refund for Non Delivery of order

Address: Omaxe World Street Sec 79 Greater Faridabad

I have ordered food from KFC Sector 79 World Street outlet in Faridabad on 09 July 2025 at 19:16 Hrs against Order No - K[protected] thru KFC App, but after ordering the delivery never comes.
None of the customer care phone is responding, No whatsapp messege is responding and no revert in email is provided means they are all gone after taking money.

I need the immediate refund of my amount of Rs.682.96.
Screenshot is attached that ordered order at 19:16 Hrs still showing on the way till 23:06 PM and even never delivered till now.