KFC India Complaints & Reviews

I ordered Crispy chicken bucket and two large pepsi with french fries combo offer and three medium pepsi after all of them they provide me 6 chicken pieces in a parcel box type they doesn't provide me in bucket when I want bill they said me to whenever surve your order they provide bill with your order, but they not provided me bill after all of that I told him to please share on my contact number through message but they note my number but...

I have Order food in KFC on 18th July 2025, scheduled order for 17 Hrs on 18th, 2025. I have made 3 Orders at the same time, received only one order i. e. K[protected] as per the schedule but other 2 Orders K[protected], K[protected] were not delivered.

I have made multiple follow up with the restaurant, they responded that the orders were handed over to delivery but they were not delivered not made any call to the customer. br...

On Sunday at sawood nexus mall I bought the EPIC SAVER 299 offer ...They gave only 6 peri peri pieces of peri peri and not given leg pieces...

I have ordered food from KFC Sector 79 World Street outlet in Faridabad on 09 July 2025 at 19:16 Hrs against Order No - K[protected] thru KFC App, but after ordering the delivery never comes.
None of the customer care phone is responding, No whatsapp messege is responding and no revert in email is provided means they are all gone after taking money.

I need the immediate refund of my amount of Rs.682.96.
Screenshot...

I ordered KFC through the app. The application showed a Wednesday offer: buy one, get one free for ₹299. So I placed the order. However, the Perumbavoor kfc restaurant gave me only one burger. They said they received only one item in the order. We argued with them several times, and their response was very rude.
Please advise what I need to do....

I made online prepaid order at around 8PM on 25.06.2025 using KFC app. The order was confirmed and expected delivery time was 8.52PM.
However, the delivery time updated multiple times and last I checked was 12.52AM and then slept. But the items were never delivered.
I called KFC, Store and delivery agent but no response received. Further, no refund and no apologies from KFC.

Order No. K[protected] Date 25.06.2025br...

I am writing to formally raise a complaint regarding an order I placed on May 21, 2025, with Order ID: K224B94660, from your KFC Bengaluru - Electronic City outlet.
Despite the order being marked as "Completed" at 7:55 PM, I did not receive the delivery at my address:
The payment of ₹693.44 was made, and the amount has been successfully debited from my account. However, I have neither received the order nor any refund...

I am writing to raise a serious concern regarding a recent experience at your KFC Sangli outlet in Maharashtra.

On 6th April 2025, I placed an online order and paid ₹638 via Google Pay (UPI). When I reached the outlet to collect my order, I was informed that the payment had not been received and that no bill was generated.

To receive my food, I was compelled to pay the full amount again, which I did. The...

I am writing to formally raise a complaint regarding a highly disappointing experience with my recent food order placed through your website.

Order Details:

Order Number: [protected]

Order Date & Time: 04/06/2025 at 8:10 PM

Estimated Delivery Time: 8:50 PM

Despite receiving confirmation and waiting well beyond the expected delivery window, my order was not delivered....

I placed an online order from the KFC Tilak Nagar outlet on 4th June 2025 via the KFC App. While I correctly entered my written delivery address as Tagore Garden, the KFC app automatically assigned the map location to Pacific Mall, which is incorrect and not my intended address.

As soon as I noticed this, I contacted the KFC Tilak Nagar outlet. They connected me with the delivery executive, to whom I politely explained the...

I placed an order for a bucket meal on 7th May from your outlet at:

KFC RBD Mahagun Mall, Vaishali
Shop No. FC-7, Third Floor, Mahagun Metro Mall,
Plot No. VC3, Sector-3, Vaishali
Phone: [protected]

However, due to an issue with the delivery person, the order was not delivered. I was advised by the restaurant staff to cancel the order, and I was informed that the refund would be processed...

My wife had placed online order via website from her cellphone on Sunday, 18th May 2025 around 8:30 PM IST.
Online UPI payment was done however order was NOT successfully placed. Amount got deducted from my account for amount Rs. 694.25.

When we spoke to centralized customer care executive, complain was registered under my wife name [Renuka Sharma].
We were being told that someone from the concerned team will...

I am filing this complaint regarding a payment issue at your Seelanaickenpatti, Salem branch. On April 4, 2025, I placed a food order using the self-ordering machine at the branch and completed the transaction through UPI. The amount of ₹903.00 was successfully debited, but the order was not fulfilled.

The branch receptionist acknowledged the issue on the same day and assured that a query had been raised regarding the failed...

Hi,
we ordered food worth of rs.221.77 on 09.05.2025 and paid it via upi (phone pay) payment, the money was debited from my account, but due to some technical issue the payment was not showing in the application. we check once our order, app is showing us to pay again. we have call to help line number, they are not even responding to our call.
Please check and provide refund immediately.
UTR NO=[protected]
TRANSACTION...

I tried ordering via the KFC website and tried to pay via UPI . The money got debited but the order did not show up in the app nor came up with the restaurant.
So I tried re ordering but the same happened again . So my money got debited 2 times without any order confirmation.

Store : KFC Viluppuram - Kottakuppam
110-A ECR Road, JASPA Complex, Kottakuppam Roundtana, Vanur Taluk, Kottakuppam, viluppuram, Tamil Nadu, 605104, IndiaMap

Placed an order with KFC on 23rd April 2025 at 09:15 pm and paid Rs.458.01 through transaction number TXN ID : FMPIB[protected].
Payment was done to Yum Restaurant India Private Limited yumresta.[protected]@icici
However order was not placed and no money was returned.

Do not know what happened .

Kindly help us in getting this cleared.

Request a refund.

I have ordered from kfc app and my money got deducted of amount 457.96/- and after contacting a number of times to customer care . None had received my calls and I'm getting worried of not getting my refund.

UTR number[protected]
T2504232040340159239128.
Please refund my money

Dear KFC India Customer Service,

I am writing to complain about an issue I encountered while trying to place an order through the KFC India app at approximately 21:06 pm on 16th April 2025.

I completed the payment of ₹838 using Google Pay, but unfortunately, no order was generated or confirmed. I have attached a screenshot as proof of the successful payment.

My transaction details are as follows:

Transaction ID/Reference Number: UPI Transaction ID:[protected]
Date and Time of Payment: 16th April 2025 at 21:06 pm
Amount Paid: ₹838
Payment Method: Google Pay

I would like to request a full refund of the amount as soon as possible since the order was not processed. Please investigate this issue and initiate the refund process at your earliest convenience.

You can reach me at sidharth[protected]@gmail.com for any further clarification.

Thank you for your time and attention to this matter.

Sincerely,

I had ordered from KFC india app on 13th April 2025, 1:13 AM at the location of Noida, Uttar Pradesh.
The order # K699A28117 amounting Rs 619.23.

This order was never delivered to me and the refund is not processed, the customer care is not picking up my call.

I request the authorities to please look into this matter and provide an appropriate resolution....

Dear KFC India Customer Service,

I am writing to complain about an issue I encountered while trying to place an order through the KFC India app at approximately 08:47 pm on 9th April 2025.

I completed the payment of ₹458.01 using Google Pay, but unfortunately, no order was generated or confirmed. I have attached a screenshot as proof of the successful payment.

My transaction details are as follows:

Transaction ID/Reference Number: UPI Transaction ID:[protected]
Date and Time of Payment: 9th April 2025 at 08:47 pm
Amount Paid: ₹458.01
Payment Method: Google Pay

I would like to request a full refund of the amount as soon as possible since the order was not processed. Please investigate this issue and initiate the refund process at your earliest convenience.

You can reach me at vishal.[protected]@gmail.com for any further clarification.

Thank you for your time and attention to this matter.

Sincerely,