KFC India Complaints & Reviews

Address: KFC RBD CP2 Connaught Place Outer Circle

I ordered 3 items against Order N. [protected] palce around 9 pm on 15.02.25. Order was to be picked at New Delhi KFC RBD CP2 Outer Circle.
Upon reaching the store at 9.30 pm, I was told that the order was not for that store and I was asked to go to another store situated in Delhi Pahargunj.
Upon reaching Pahargunj store, I was redirected to the CP2 Outer cIrcle store. This time the CP2 Outer Circle Store gave a number...

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Address: Hyderabad, India

I visited KFC in GVK mall Panjagutta. I ordered food and they didnot provide bill and also charged me GST. I had ordered combo with chicken + french fries + drink. The order was take away. The drink was provided without lid, and they made me wait for 20 mins saying they are searching for lid and when I requested for purchase receipt the girls at the counter were calling their boss (who was away somewhere) to provide me purchase receipt and...

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Address: Bandlaguda, Hyderabad....... Plot No 10, Survey No 9/7, Hydershakote, Telangana 500091

I placed my order at 8:21 pm ist on 15th Jan and was supposed to receive the order at 9:08 pm ist, which I never received.

I called the helpline number, had to wait for 20 minutes and the call disconnected on me without even connecting to any support representative.

The Restaurant manager called me and informed that they haven't received any order from my end though I've received email and the app shows order...

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Hi,
we ordered food worth of rs.562.42 on 11.12.2024, and paid it via upi (phone pay) payment, the money was debited from my account, but due to some technical issue the payment was not showing in the application. we check once our order, app is showing us to pay again. we have call to help line number, they are not even responding to our call.
Please check and provide refund immediately.
UTR NO[protected]
TRANSACTION...

+2 photos

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Address: Sirsa

I order 2 veg zingers nd they said our buns are over and we can refund your money and they gave us longer instead of burgers very bad service zero rating’s out of 100...

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Address: Forum mall, konanakunte, Bengaluru

I placed an order from KFC app on 09/10/2024 at 8:34 pm. The order was confirmed and it showed as "order on the way". After an hour, it is showing the order in delivered section. But I did not receive the order at all. I tried calling the restaurant also the KFC customer care number. I was kept on hold and nobody responded. Order no - K765A35583.

KFC India customer support has been notified about the posted complaint.

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An order was placed by mistake at KFC delhi Dwarka sector 21, Food court, Pacific Mall, counter no. FCC/2F/02, Second Floor on 4th september 2024, which was immediately cancelled on call and on telephonic conversation it was conveyed that the money will be reverted at source. But till date i have not received any refund. Kindly look into the matter at the earliest.

The order no. was [protected].

KFC India customer support has been notified about the posted complaint.

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Address: Ayapakkam

I ordered Classic Chicken Roll 3 items at 13/09/2024 at 8.40pm, after I canceled my order within 5 min, but I can't get my refund still, customer care side said 7 working days in I canceled my order day but almost completed 2 weeks please help me with that, thank you, my order id is - [protected], I attached with this booking receipt also.my email id is [protected]@gmail.com,

order from - KFC Chennai - TN Ayapakkam KFC...

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Order No [protected] not received.

Name Ajay: Contact no [protected]

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Address: Gandhi maidan Patna (Bihar)

My transaction was cancelled due to online payment issue by kfc Patna (Gandhi maidan branch ) although rupees 397 was debited from my bank account on 21st of July..
The manager said they will refund it in few days but till date I haven't recieved my refund and they are not cooperating me..! Please take some legal actions on them as the entire team is very ill mannered specially the manager..!

KFC India customer support has been notified about the posted complaint.

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I have ordered food using KFC app on 31/07/2024. The KFC online order no was K281A37709. The food was not delivered. I had made a payment of Rs 457.96 for the subject order. Please arrange for the refund of the subject order

KFC India customer support has been notified about the posted complaint.

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I have ordered from KFC app and paid money using the qr provided on the app, the money got deducted from my bank account but the order was not placed...

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Hello Team,

I want to inform you that I had placed an order from KFC App and made a payment of 167.01 and it was successful but later I didn't got any message with order number neither it was showing in order history.

Date : 17th July 2024
Time : 09:25 PM
Registered mobile number : [protected]
Amount: 167.01

Attaching payment screenshot.

Please look into it...

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Address: POPLI VENTURE, 47MG+CMP, Workshop Rd, Sarojini Colony, Rampura Industrial Area, Yamuna Nagar, Haryana 135106

Website: online.kfc.co.in/contactus

They are not providing food items as ordered. They keep it for self-use or say sorry if caught red handed. Latest incident happened with me wherein they did not take the correct order, charged me more and also not gave the respected items.

I think the revision to the terms and conditions of service for the employees should be considered.

When asked for the complaints book, a notebook was provided to write the experiences. I mean is this really how they work?

I have attached their so-called complaint register with this thread.

Pathetic experience!

+1 photos

KFC India customer support has been notified about the posted complaint.

Jun 25, 2024

Updated by rachit212 They are not providing food items as ordered. They keep it for self-use or say sorry if caught red handed. Latest incident happened with me wherein they did not take the correct order, charged me more and also not gave the requested items.

I think the revision to the terms and conditions of service for the employees should be considered.

When asked for the complaints book, a notebook was provided to write the experiences. I mean is this really how they work?

I have attached their so-called complaint register with this thread.

Pathetic experience!

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My kfc order #k102k60846 is placed around 8:30 pm through the kfc app.. It ensure that food will deliver around 9:12 pm but it is not delivered until 11.. I contact 2 times kfc customer care number in between.. Around 11 :17 i received a message that due to unavoidable reasons the order is cancelled.. I ask to improve such scenario by inform me with in 30 minutes so i can make alternative arrangements.. Today i spoil my all dinner plan...

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Address: Kolkata

Order ID [protected]
What is this uncooked raw rice no flavours without the veg strip? Am ordering food in midnight 1.am.it doesn't mean you guys will forget the recipe and basic menu i have to throw all this...is the acceptable from the brand like "KFC" i have wasted my 292 rs for this shameful disgusting immediately refund my money

KFC India customer support has been notified about the posted complaint.

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Address: New friends colony, new delhi

Website: Kfc

The franchise of kfc india, new friends colony, new delhi, they told me today that they already gave me the refund but, it is not showing in in my bank account, as they said within seven days the refund amount will be credited but today is 8th day and i still don't get my refund and they are saying that there finance department already gave the refund

+3 photos

KFC India customer support has been notified about the posted complaint.

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H

HarshvardhanPraburam

from Kota, Uttar Pradesh

Jul 24, 2024

bro same thing happened to me its been 25 days now no refund

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Address: Kuniyamuthur Sapphire Foods India Ltd., No; 145/2, Palghat Main Road, Perur Taluk, Kuniyamuthur, Coimbatore

Hi,

On 18th of May 2024, I have ordered food through KFC app (Please see attached order details below). The order took so long (almost 2 hours) still it is not delivered. I have visited KFC Kuniyamuthur, Coimbatore branch for enquiry and they said there is some technical and human error issue. They said they will prepare the order and give it to me at that time. Which was not fair I have ordered for a home delivery, and they are providing me a takeaway without any prior information. Finally, the conversation ended with a promise of providing the full refund for the order and as well as the ordered items will be given to me at no cost. After that there is no response from the KFC regarding the refund. Kindly look into the issue and get this resolved.

Order ID: [protected]
Email ID: [protected]@gmail.com
Mob No. [protected]

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Address: KFC MUMBAI

I made an order from the KFC app on 15 May, I made the payment via Paytm for total amount of ₹1013, the payment was successfully made but when I went back to the app, it showed that there was no order been placed so I called the helpline number regarding the issue, they said they will file a complaint and I will receive my refund within 4 to 7 days but now it’s already been 10 days and I haven’t received my refund yet. so I called the...

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Address: Air Bypass Road, Tirupati

I ordered from KFC app on 15th May 2024 at 7:45pm. I can't understand the status of my order as it shows your order is on the way in track order section but when I go to the order lookup it shows order completed at 8:27pm. When I try to contact the restaurant or even the KFC toll free number none of them were connecting. I ordered cash on delivery so no money was deducted but I had done prepaid order what would have happened to the money?? What is KFC India doing??

KFC India Complaints & Reviews

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KFC India reviews & complaints page 2

short serving customers

Not providing payment receipt and not serving drinks with lid.

Order never delivered and refund issue

Money deducted order not placed - kfc

I order 2 veg zingers

Order never delivered

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Non refunding of money for a cancelled order

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refund complaint

Order No 5903109000133345 not received

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I'll behaved manager response on refund

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Food not delivered order no K281A37709

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Money deducted but order was not placed from KFC app

Payment deducted from bank but order not placed

KFC Employees are not delivering the items as per orders.

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KFC not delivered

Disgusting and missing food item

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I am complaining about refund

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order not delivered and got cancelled order id: 6805109000072191

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Got no food but took my money and is not responding

order no. k314a07693 not delivered

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KFC India Complaints & Reviews

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KFC India reviews & complaints page 2

Order never delivered

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Non refunding of money for a cancelled order

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Order No 5903109000133345 not received

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I'll behaved manager response on refund

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Food not delivered order no K281A37709

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KFC Employees are not delivering the items as per orders.

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Disgusting and missing food item

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I am complaining about refund

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order not delivered and got cancelled order id: 6805109000072191

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order no. k314a07693 not delivered

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