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KFC India Complaints & Reviews

www.kfc.co.in

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Updated: Jul 9, 2026

Complaints 2787

Resolved

513

Unresolved

2274

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KFC India reviews & complaints page 2

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Address: No 177, Main Road, Opp. BATA Showroom, Matadahalli, Krishnappa Block, Bengaluru, Karnataka 560034

Hi @KFC_India,

I’m extremely disappointed with my recent Swiggy order #[protected] from your RT Nagar outlet (No 177, Main Road, Opp. BATA Showroom, Matadahalli, Krishnappa Block, Bengaluru, Karnataka 560034).

Issues faced:

Missing items (Thai Spicy Roll, French Fries, Boneless Strips)

Food was delivered cold and stale

Most alarming: 2 chicken pieces had visible...

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The company has repeatedly done this where the money will be dedicated via online payments through their apps but the order wont be replaces, their app directs the payment but never confirms the order. the customer service is unresponsive.
-24 august 2025
-transaction id on phonepe:[protected] uti number)
-rs 709.24 of refund is what we request.
the order was placed through phone number [protected]
-the...

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Hi,
we ordered food worth of rs 494 on 21.08.2025, and paid it via upi (phone pay) payment, the money was debited from my account, but due to some technical issue the payment was not showing in the application. we check once our order, app is showing us to pay again. we have call to help line number, they are not even responding to our call.
Please check and provide refund immediately.
UTR NO[protected]
TRANSACTION...

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Address: Patia Address Plot No 62 & 63, Ground Floor, Chandaka Industrial Area Patia Bhubaneswar - 751024 Phone Number +918929054281

Website: restaurants.kfc.co.in/kfc-patia-restaurants-patia-bhubaneswar-102917/Home

1. The order number is K[protected].
2. one item is missing from the order "CHKZINGER".
3. The order is from kfc, patia, orrissa.
4. The date of order is 8/13/2025 at 7 30.
5. called several times but no response
6. messages several times but no response....

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Address: chenai

Dear KFC Customer Care Team,

I'm writing to report an issue with my recent order from KFC Forum Vijaya Mall. My order details are as follows:

- Order Number: [protected]
- Date: April 16, 2025
- Estimated Pickup Time: 10:05 PM

Unfortunately, I didn't picked up the items I ordered. I paid ₹416.00 via UPI, but the order was incomplete. I'd like to request a refund...

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Address: Forum Mall, Whitefield, Bangalore

Hi sir/ma'am,
Hope you are doing well. I live in Whitefield, Bangalore and I have ordered from kfc app yesterday at around 1:30pm and the estimated delivery time was 2:24pm but the restaurant manager told me that since there is no delivery guy so he can't do anything. So I told him to cancel the order but he didn't do it.
Today(24th July) when I saw the app the order is marked as delivered but I didn't received anything....

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Address: No 8, 4th Flr, Food Court, Mall of India, Sector 18, Noida, Uttar Pradesh 201301

I ordered Crispy chicken bucket and two large pepsi with french fries combo offer and three medium pepsi after all of them they provide me 6 chicken pieces in a parcel box type they doesn't provide me in bucket when I want bill they said me to whenever surve your order they provide bill with your order, but they not provided me bill after all of that I told him to please share on my contact number through message but they note my number but...

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I have Order food in KFC on 18th July 2025, scheduled order for 17 Hrs on 18th, 2025. I have made 3 Orders at the same time, received only one order i. e. K[protected] as per the schedule but other 2 Orders K[protected], K[protected] were not delivered.

I have made multiple follow up with the restaurant, they responded that the orders were handed over to delivery but they were not delivered not made any call to the customer. br...

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On Sunday at sawood nexus mall I bought the EPIC SAVER 299 offer ...They gave only 6 peri peri pieces of peri peri and not given leg pieces...

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Address: Omaxe World Street Sec 79 Greater Faridabad

I have ordered food from KFC Sector 79 World Street outlet in Faridabad on 09 July 2025 at 19:16 Hrs against Order No - K[protected] thru KFC App, but after ordering the delivery never comes.
None of the customer care phone is responding, No whatsapp messege is responding and no revert in email is provided means they are all gone after taking money.

I need the immediate refund of my amount of Rs.682.96.
Screenshot...

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Address: Oushadhi Junction, Ayyappa Temple Road, MC Road Perumbavoor Perumbavoor - 683543

I ordered KFC through the app. The application showed a Wednesday offer: buy one, get one free for ₹299. So I placed the order. However, the Perumbavoor kfc restaurant gave me only one burger. They said they received only one item in the order. We argued with them several times, and their response was very rude.
Please advise what I need to do....

+1 videos

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Address: Gurgaon, Haryana

I made online prepaid order at around 8PM on 25.06.2025 using KFC app. The order was confirmed and expected delivery time was 8.52PM.
However, the delivery time updated multiple times and last I checked was 12.52AM and then slept. But the items were never delivered.
I called KFC, Store and delivery agent but no response received. Further, no refund and no apologies from KFC.

Order No. K[protected] Date 25.06.2025br...

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I am writing to formally raise a complaint regarding an order I placed on May 21, 2025, with Order ID: K224B94660, from your KFC Bengaluru - Electronic City outlet.
Despite the order being marked as "Completed" at 7:55 PM, I did not receive the delivery at my address:
The payment of ₹693.44 was made, and the amount has been successfully debited from my account. However, I have neither received the order nor any refund...

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Address: Sangli Maharashtra

I am writing to raise a serious concern regarding a recent experience at your KFC Sangli outlet in Maharashtra.

On 6th April 2025, I placed an online order and paid ₹638 via Google Pay (UPI). When I reached the outlet to collect my order, I was informed that the payment had not been received and that no bill was generated.

To receive my food, I was compelled to pay the full amount again, which I did. The outlet...

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Hi,
we ordered food worth of rs.221.77 on 09.05.2025 and paid it via upi (phone pay) payment, the money was debited from my account, but due to some technical issue the payment was not showing in the application. we check once our order, app is showing us to pay again. we have call to help line number, they are not even responding to our call.
Please check and provide refund immediately.
UTR NO=[protected]
TRANSACTION...

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Address: No 115 & 116, Shop G/9, Plot GH/1, Shahdara Sector 143 Noida - 201305

I had ordered from KFC india app on 13th April 2025, 1:13 AM at the location of Noida, Uttar Pradesh.
The order # K699A28117 amounting Rs 619.23.

This order was never delivered to me and the refund is not processed, the customer care is not picking up my call.

I request the authorities to please look into this matter and provide an appropriate resolution....

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Address: KFC Saket Road, Dammaiguda Road, Kapra, Hyderabad

My son Ishaan has placed an order at 8:59pm on 07-Apr-25 with order no. K596A34422 with expected delivery at 9:39pm. Till 11:20 it is not delivered. My son had to drive all the way from home to KFC Outlet Saket Road, Hyderabad only to be informed by the Manager that their delivery partner has picked up the order at 8:30 pm and that he has all the evidence that it is picked up. Can't understand how can he release the order 29 mins before we...

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I had purchase the mill from Kfc from banglore airport. But they didn't provide the bill. But I want that bill

Date 26/03/2025
Transaction I'd [protected]
Amount rs- 1060.50

Thank you
Dhanraj Mahadik
[protected]...

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Subject: Complaint Regarding Poor Quality of Zinger Pro Burger

Dear KFC Customer Support,

I hope this email finds you well. I am writing to express my disappointment with my recent order of the Zinger Pro Burger, which I frequently order through Zomato. Unfortunately, this time, the quality of the product was far below expectations.

When the burger arrived, it was not wrapped properly, and the...

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Address: KFC, Devyani International Ltd. KFC hennur Bangalore BS Suresh, SV 22 & 125 Hennur, Next to BYG, Hennur-Bagalur Main road, Kothanur Bangalore -560077

- 28th February 2025

KFC India has charged an unnecessary round off price even the total price of the purchase has a rounded value.
This is an unethical practice from KFC India.

I had bought 2 items, Popcorn Chicken Large, 1 quantity, which cost 199.04 and Classic Chicken Kris 1 quantity, which cost 134.28. Total amount of these 2 are 333.32 and the GST of 2.5% (SGST-8.34 + CGST-8.34) - 16.68.
The...

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