Khosla Electronics — received damaged product

Address: 700059

I buyed a panasonic 32inch led tv from khosla electonics in baguihati. Nxt day i recvd the tv then the companys staff came my home to install. When they open the box the saw it was damaged. They told me to contact in showroom. I called them and visit several times in the showroom, they only give excuse that u will recv by tomorrrw etc etc. Bt it was almost 1 week. There is no replacement.
My invoice no. 03524/1819/03208