Khosla Eshoppe / Khosla Electronics — Air conditioner

Aloke kumar Dutta

Address:

17,Arya Visually Road.P.O.Haltu kolkata 700078

D/Director customer care service
Khosla Electronics Pvt.Ltd.
With grave concern I would like to draw your
Sincere attention that I booked Daikin ac 1.5 Ton model no FTKL 50 TV 16 VF from selimpur branch but without any information and obtaining my consent they supplied model no ATKL 50 TV 16VC .Concerned sale person instead admit the fault tried to convince me otherwise. I'm very annoyed about such irresponsible service to the customer and request you first to supply right model as choose and take back the wrong model there after .

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Khosla eShoppe / Khosla Electronics customer support has been notified about the posted complaint.

Apr 09, 2021

Updated by Aloke kumar Dutta To the concerned officer
customer care service
Khola Electronics Pvt.Ltd.

With grave concern this is to inform that I booked DAIKIN AC 1.5 TON Model no FTKL 50TV16VF from selimpur branch on3rd April, '21 but they without any information or obtaining my consent delivered a different model no ATKL 50 TV 16VC today .What is more unfortunate that concern sales person Mr.M.Saha instead admiting his fault tried to convince me that supplied model is better.
I do not accept such approach and request you to supply me the very model booked for (FTKL50TV16 VF) then take back the delivered one at the earliest.
Expect your early action in this respect.
A.K.Dutta.
17 ARYA VIDYALAY ROAD P.O HALTU.
KOLKATA- 700078.