Khosla Eshoppe / Khosla Electronics — exorbitant price for installation of new ac machine

Address:

kolkata

I bought a ogeneral 2 ton ac machine online which was delivered on 14-6-20. A agent (Phone no. — [protected]) from khosla electronics called me on 15-6-20 for installation of the new ac machine. A person named atanu (Phone no. — [protected]) came for installation on 16-6-20. According to this person the prices of the materials required for installation were as follows, —
Copper pipe — rs 850 per ft
Drain pipe — rs 75 per ft
This seemed ridiculously high considering standard rates.
One of my acquaintances has bought & installed the same ogeneral 2 ton ac machine 3 weeks earlier. The rates for that installation only 3 weeks earlier were as follows, —
Copper pipe — rs 200 per ft
Drain pipe — rs 30 per ft
I have the papers documenting the things mentioned above.
I informed the agent (Phone no. — [protected]) that this price seems exorbitant. The agent rudely replied that he will install the machine only if i pay him the price he is demanding. Ultimately the machine was not installed.
I am requesting you to take necessary action so that the ac machine is installed as soon as possible and the prices for the materials required must be proper. It will be better if you please send a decent agent who will not demand unreasonably high prices.
I have sent a mail along with the relevant documents also. The relevant documents are posted as attached files.
Thanking you
Dr nirmalya kumar das
[protected]@gmail, com
Kolkata 700050