[Resolved] KLN Motors — service center negligence, and behaviour towards customer | |||
I have given my bike pulsar as200 for service on 29th may 2018, at that time i had a complaint that the coolant was leaking from the bike, i have attached photos of that along with this, today, 01/06/2018, i got a call from the service center that the bike was ready, when i went there only half of the work was done, the chain was not cleaned, told them to apply teflon coating, it was not done but rs.289 for the teflon coating was included in the bill given at the service center, i asked them about the coolant leakage, and their reply was, "the coolant was full so it leaked" such a lethargic answer, for a serious problem, and he was cussing at me behind my back, and this was not the first time events like these are happening, it happened every single time i give my bike for service, i just want to know what is the problem, instead of that they're telling me to replace everything, i request you to take this matter very seriously, i genuinely lost all hope in bajaj, please educate the service center people how to behave to customers, we are paying such a premium money for these machines, yet we are treated like this, i request that some action needed to be taken and i need a reply, if anything else like this happen again or i don't get a reply, i will have to take legal action against the service center people, My job card number is:518137 Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved KLN Motors customer support has been notified about the posted complaint. | |||
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+91 44 2345 2934
+91 44 2345 2935
Old No.861, New No.232, Poonamallee High Road, Kilpauk, Chennai, Tamil Nadu, India - 600010
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We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in
Regards,
Team Pulsar