[Resolved]  Klotheskafe — Product never received though paid already

I had placed an order with klotheskafe on april 12th and got an update with them that the product has been dispatched on 13th with aramax, they even provided me the awb number, after 8 days when i still dint receive the parcel, i contacted aramax. They said, a record has been created but aramax had never received the parcel. Here is the link http://www.aramex.com/express/track-results.Aspx?Q=awq9ndaymjgznjc1jg%3d%3d-duvzqgo%2bfvc%3d

And this what klotheskafe's site says http://track.Aftership.com/aramex/[protected]

They don't answer the phone number that is provided in the website nor do they reply to the mails. Please help me get a refund! I don't want any product from the cheaters.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Klothes Kafe customer support has been notified about the posted complaint.
Complaint comments 



Sorry for the inconvenience caused,
We keep 6-12 working days in hand to deliver the product.
Some how we are facing issues with Aramex courier services and they are discontinued now.

Please share you order details and you will get you product within a week.
We are growing with our customers love and we are here to help you.

Thanks for your patience,
KK Team.

We are please to inform you that your order is delivered in promised time.

here is the proof-http://www.aramex.com/express/track-results.aspx?q=aWQ9NDAyMjgzNjc1Jg%3d%3d-DUvzQGo%2bfVc%3d

Thanks for your patience,
KK Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Klothes Kafe
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Klothes Kafe Phone
    +91 78 2732 1919
    Klothes Kafe Address
    C145 Naraina, Industrial Area, Phase 1, New Delhi, Delhi, India - 110028
    View all Klothes Kafe contact information