[Resolved]  Koinex — koinex google authenticator

Address:Pauri Garhwal, Uttarakhand, 246001
Website:www.koinex.in

Hello,

Mistakenly i have formatted my phone. I had enabled google authenticator for login. Now after installing google authenticator there isn't any key saved. I am unable to login into my account as it asked for verification code. Please reset my google authenticator verification method so that i can login into my account. I am stuck right now. Please help me out as soon as possible.

Following are my details:

Name: ashish negi
Email: [protected]@gmail.com
Complaint id: 116628
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Jan 4, 2018
Complaint marked as Resolved 
Generate a ticket to koinex about your issue. Send them your pic with holding your adhar card. They will reset your login method then
Complaint comments 

Comments

Did you get any resolution on this?
I am facing same issue
Ashishng007's [Complaint's author] reply, Dec 31, 2017
no.
you found any resolution bro...?
Yes. Generate a ticket for koinex support. And send them your pic with holding adhar card. they will reset your login method.
Surajak22's reply, Jan 4, 2018
How do I send them pic, in support ticket, there is no option to attach files...
Hello Ashish .. Good to know that you got resolved and i do have the same issue but i lost my mobile.
How to raise a ticket. can you help..

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    Pauri
    Uttarakhand
    India
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