Konduskar Travels — AC not working

Ticket No: 22873NU
Paytm Booking ID: [protected]
Passengers: Nilesh Bukate+1more.
Seats: 29(M)
Boarding time: 15:45 Sun, 10 Jan 2021
Location: Konduskar Travels SangliOpp Bus Stand Sangli Opp Bus Stand Sangli
Landmark: Opp Bus Stand Sangli..
AC not working when bus start, 3-4 times ask to driver, no response received.. we are paying AC bus charges, but we are not availing this AC service.. if you faild to give this service, please refund the AC charges that you charge in ticket.
First check the AC and then bus available to the customers.

Please reply .