[Resolved] Kotak Bank — closer for demat account

umapati81

from Mumbai, Maharashtra

Address:

Ghaziabad, Uttar Pradesh

Hi, I have a kotak security A/c. I want to close this.Regarding this I have submitted 2 closer form on a kotak bank branch in rajnagar ghaziabad UP on 15 April 2014 to Mr neeraj tripathi(emp code ks12420). Regarding this I have send many query from online banking.They replied that this request is on hold by regional head rajiv sir. He is not giving permission to close my account. My account is not closed yet(25 May 2014). I request you please help me for close my account as soon as possible. I am suffering from kotak bank services from last one and half month. I have acknowledge copy of closer forms and some mails from kotak banks. My trading code : 55UC5, DP ID:IN300214, Client id: 16992012. Thanks Uma Pati Tripathi Mob: [protected]

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Kotak Securities Customer Care

from Mumbai, Maharashtra

Hi Umapati,

Thank you sharing you details. Our customer service team will connect with him and help resolve the grievance at the earliest.

Regards,
Team Kotak Securities.

Kotak Securities Customer Care

from Mumbai, Maharashtra

Hi Umapati,

We tried contacting you earlier but couldn’t reach you. Could you please provide an alternate mobile number for us to contact you. We would also like to inform you that we’re in touch with the branch and your account closure process is underway.

Regards,
Team Kotak Securities

umapati81

from Mumbai, Maharashtra

Hi,

My alternate mob no is [protected]

Thanks

Kotak Securities Customer Care

from Mumbai, Maharashtra

Hi Umapati,

Thanks for sharing your alternate no. Our Customer Service will get in touch with you shortly.

Regards,
Team Kotak Securities

umapati81

from Mumbai, Maharashtra

Thanks https://www.consumercomplaints.in