Kotak Mahindra Bank — account freeze state without intimation | |
My account was put to a freeze state on monday morning with no clear update on the reason. I called the back end team of kotak mahindra bank and they claimed many people are facing this issue however we do not have an update on the correct issue. I visit the branch and update my signature and aadhar card copy but till date i don't any update from bank and customer care. I also upload mitc from and pan card to [protected]@kotak.com. I need my money urgent so how i draw a money i have no idea. Kindly please solve the issue asap. Was this information helpful? | |
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Kotak Mahindra Bank customer support has been notified about the posted complaint. | |
 1 Comment | |
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5 weeks passed, Kotak Mahindra bank has charged me 12900 as I had cancelled product and EMI. I asked for the exact details why they have debited 12900 from my credit card account. Still no details sent to my email as promised by their support team. This fraud bank has charged double money for every single purchase I made. Their policies are not clear and they have many hidden charges. They enable EMIs without even asking permissions. They disable EMIs on their own without any permission. They charge for this EMI conversions around 1000 rupees every time. My proper account balance was normal. Because of these fraud Kotak bank business tricks it went to negative balance. They are telling me to pay the whole money as I have been asking them to send me detailed information about 12900 for last 5 weeks. Please share this post and make other realize how fraud cheating this Kotak Bank is doing in every account.
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051