Kotak Mahindra Bank — Account freezed or Blocked

Address:

Tumkur

Hello
I have opened savings account online in Kotak Bank and visited nearest branch for kyc verification. Done bio metric process. After some months my account is freezed/blocked with out any information. There is an emergency to withdraw amount from the account. But worst response from customer care and branch employees . Very disappointed and we r difficult situation. Please unfreez the account and help with this .