Kotak Mahindra Bank Complaints & Reviews

Kotak bank has issued "Kotak group secure one" policy on my name without any authorization. Money has been deducted from my Kotak bank account without any permission. I'm trying to reach out to them by call and mail but hasn't received any response yet. Kotak bank is just harassing its customers.

My card limit is 18000 which i borrowed from Kotak cridet card i am not able to pay because of my financial problems. I am not in job for past 10months i am asking for a settlement for 10000 but i have been threatened the will paste a notice on my house gate

My due date is 26th on every month, i will get my salary on Every month end. So i cant able to Pay my Bill on due date. i requested Customer service and escalation desk too, they are telling they cant change the due date because its their company norms. Kindly help me to change my due date on 1st week of the month....

I have been a Kotak user for several years and I had been offered the league platinum credit card so I started using that card I had used the card in an emergency situation for around 40k amount but soon after I wanted to convert that into EMI but it was showing under maintenance then I called customer care they told me that my card is blocked I asked the reason but they said they couldn't tell and I had to pay the whole outstanding amount.
It was really very bad experience with Kotak as instead of solving my problem they were saying please apply for a new credit card after 6 months. Why should I use such type of card again?

The given forcefully this policy here details
Policy No: GO000036 (Kotak Group Secure One) on 05August2022.

i send 2 time email on kli.[protected]@kotak.com

but, no reply

I already closed my kotak credit card on Decemeber 2020 but still Iam getting mail of statement and message to Pay Rs.1350.
I contacted the Kotak Employee who are the Point of contact for closing the credit card at these times but he is also telling like they are unable to see the card in their system and they have no other answer why iam getting this message and the customer care representative ask me to pay the amount as the card is still active. But the card is not showing in my kotak bank netbanking or App. I get a letter at the time of closing to confirm the amount. But they didnt give me NOC as they told me like Kotak will not provide NOC for credit cadds.It's totally a bad behavior from Kotak bank. PLEASE HELP.

CRN number :[protected]

Phone number:[protected]

I have a kotak credit card. I haven't done any transaction on my credit card then too bank leived me a auto Debit failure charges of 500 + GST
I haven't been notified about auto debit payment by email or sms.
They continue to put charges on me for consecutive 2 months

Hello,

You have debited the amount which is not related to anything.

I have been paying a Consumer durable loan of 2875/- with ID CFB[protected]Loan am aware off), after that, at the same time, I had a balance of 1643/-, which you have debited and made my balance 0/- with ID CFB[protected]which I don't even know), and after that, my friend did 2 UPI transaction t check off 300, immediately after the transfer my Balance again is showing 0/- and showing the deduction with the same ID: CFB 14885021, considering CFB should be consumer durable loan, I tried to make a 10/- UPI transition, and again its showing 0/- balance with again same ID : CFB 14885021 !!

Strange, what the hell is 10/- EMI for, and what is that ID that I'm not even aware of?

Please resolve this soon, no phone banking officer attends the call, or even tried to resolve it, only saying that they will always call back and ignore it.

One of the worst banking services I have seen, to hell with your bank, JUST GIVE MY HARD-EARNED MONEY BACK!

Contact Info:
Name: NAVEEN KUMAR
Ph: [protected]

Sir mere account se paisa cut ho gaye hain
Secure one plan acctivate hai
Mujhe iss plan ko cancel karna hai
Aur money refund chahiye.
Please help me I am a student.i have no more money for this plan.

I'm unable to make payments through UPI from my account and i am not receiving the amount from others to the account through UPI
I'm getting an error message that UPI is blocked due to security reasons
I have contacted Bank branch and customer care also but no use. They are saying nothing is blocked.
My CRN no :[protected]
Mobile : [protected]...

Lines are usually marked against your account due to unpaid dues. Please clear the same to release the lien and make the balance available for withdrawal. But still 15 days even though i have fulfilled by

Property seized by Kotak bank with inappropriate order, where as loan taken in citi financial without proper documentation and investigation forcefully chased elderly people outside house using abusive language, along with local police support. They used such filthy languages on us what if we had committed suicide

Date of Incident 31st Jul 2022

Kotak Mahindra credit card deptt is total fraud, firstly they give very low reward points as compared to other bank cc and on top of that they make every possible means of not giving the reward points .I have been using the kotak credit card for more than 4 plus yrs now and this is 3rd time i am getting milestone rewards but everytime they are giving lot of trouble in giving the reward points .I have completed my milestone this time too but they have intentionally added my 30th jul trx in August month as a result of which my app is shwoing as milestone not achieved This is fraudster 420 which is not acceptable, Earlier also they had done similar fraudster by charging incorrectly making wrong charges and i had to call them 10 times to make it corrected .In last 4 days i have called 10 plus tumes and spoekn for more than 3 hrs plus everytime they keep in hold an dthen commit to call back today and tomorrow and also updating my milestone reward points being achived and to be seen in the app but they havent done it till date and they are giving false commitmnets and top of thet their customer care excutives talk rudely whereas most of them are hardly 10th or 12 th pass this is the kind of deptt they have and the seniors give fake commitments doesnt mark me cc in mail where they ahve raised a complaint they simply dont want to give any reward points to their customers which is anyway much lesser than many other bank credit cards and harass the customer with their dirty tricks This is not acceptable I cant keeep calling them daily to discuss this last year to get the milestone rewards i had to call them for almost a month on every day i am nt going to tolearte it anymire i need justice and my milestone reward points asap and to be visible in my app .

My account debit was blocked 1 month over still in freeze only when I'm asking to bank they are saying wait for some time still how many days i want to wait.plzz I'm begging u .i have my money on my account plzz unfreeze my debit I'm in emergency situation.plzz help me plzz help me.

There was unknown transaction happened on my account for that i also didn't receive any massage and 3499 amount deducted from my account

Dear sir/madam.
Your bank was charg me ₹.118 which i not required service.
But i haven't asked for any such statements from bank either by visiting branch or through net banking.
And when i opened account bank said their is no charges of online or esttment.

So i need clarification from bank or reverse my ₹118 to my account. As it can be clearly seen in the screenshot attached with this mail that i have charge. Kindly explan to me the reason for the leving of this charges and refund me the charges hence wrongfully debited to my account.

Thanking you sir/madam

Yesterday I recd. Call from [protected] kotak recovery department. The lady use rude language and blame on me that someone not pay credit card amt. And my aadhar card is with bank. So she call me for that. I told her I don't know anyone but she threat me on the name of police. I want to take legal action and want justice on this nuisance of bank.

Hi... I m very disappointed with the customer service u provide ... I don't think it's right to take access of my savings account without my approval... My total salary is blocked because I have a due for just a month on credit card... There is not at all a proper service given to the customer they are asking me to clear total outstanding balance of 28000 ... How can a person pay that if his savings is blocked... It's robbing people and cheap tricks... I asked them to hold the minimum balance but still they are stubborn with there policies... Hence I need an explanation on this or will take this to consumer court...

Kindly deliver my debit card that's it

Hi, i was having a loan od 35000 against a washing machine i brought last year for my mother. A emi was bounced for the month of may it was the second last emi and later on i paid the emi 3500rs to their executive (piyush gaur) along with the bouncing charges of rs 750 which he didn't submitted to the bank. Then i thought the issue is resolved untill i opened the bank website on 1st of june which was showing amounts 1998.68 as pending and 3500 as emi of the month june. I paid that money as well. And i thought that it was all over. But i started getting calls and messages from the bank right after that as they told me I've this and that remaining balance on my account. I told their executives everything and it was taking a great amount of toll and i was very concerned about all these things. Couldn't sleep at nights. For almost a month. And between all this small amounts of money were getting deducted from my bank account and i was unable to put money in that account. I suffered a loss there as well as I'll have to pay penalties to the bank for not putting minimum balance in it. I've paid around 3400 rs over my emi of 3500 and still getting asked for money