Claimed

Kotak Mahindra Bank Complaints & Reviews

1.5
Last updated Apr 25, 2024
Complaints 4806
Resolved
1326
Unresolved
3480
Quick Links
Statistics
Share
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Kotak Mahindra Bank
Customer Service Contacts

Kotak Mahindra Bank Phone Numbers

Toll free
1800 02 6022
548
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 15

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Robinraj007
from Hyderabad, Andhra Pradesh
Jul 29, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card fraud

Hi... I m very disappointed with the customer service u provide ... I don't think it's right to take access of my savings account without my approval... My total salary is blocked because I have a due for just a month on credit card... There is not at all a proper service given to the customer they are asking me to clear total outstanding balance of 28000 ... How can a person pay that if his savings is blocked... It's robbing people and cheap...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Kindly deliver my debit card that's it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankit1771
from Bhopal, Madhya Pradesh
Jul 29, 2022
Jul 30, 2022
This thread was updated on Jul 30, 2022
Report
Copy

Not resolving issue regarding payments

Hi, i was having a loan od 35000 against a washing machine i brought last year for my mother. A emi was bounced for the month of may it was the second last emi and later on i paid the emi 3500rs to their executive (piyush gaur) along with the bouncing charges of rs 750 which he didn't submitted to the bank. Then i thought the issue is resolved untill i opened the bank website on 1st of june which was showing amounts 1998.68 as pending and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Thakur06
from Mumbai, Maharashtra
Jul 28, 2022
Report
Copy

Credit Card amount paid but not close not my account

Dear Sir/Madam

I had given m complaint on 14/07/2022, but there is no good response from Kotak Bank, since I have complained, it has started bothering me even more, three to four people a day whatsapp and call from different numbers. ([protected], [protected], [protected], [protected], [protected], [protected], [protected]) I am being threatened from all these numbers, I request you to take some action against them. I have already...
+7 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
DEAR SIR KINDLY NOTE THE BANK EXECUTIVE HAS ABUSED ME AND MY MOTHER
REGARDING PAYMENT I HAVE ALREDY UPDATED YOU
IT WILL TAKE MINIMUM 3-4 MONTHS I AM ARRANGING THE PAYMENT AND I WILL PAY .

[12:08 PM, 7/27/2022] +[protected]: Hi Mr.Dheerendra Kumar sharma
[12:09 PM, 7/27/2022] +[protected]: This side Advocate Akash Yadav from Kotak Mahindra Bank legal team
[12:09 PM, 7/27/2022] +[protected]:...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sree durga n.r.
Jul 28, 2022
Report
Copy

Unethical/Irresponsible Behavior

Address:Madanapalle, Annamaya district, Andhra Pradesh- 517325

I have applied composite house loan as I want to pursue my life time dream of owning a house in my native place. I did choose a plot of my budget and provided all the documents to the bank along with 8-9 empty cheque leaves of my bank account. I paid the legal fees and technical fees along with the Mortgage challan fees in cash and issued a cheque of processing fees of 15000+ rupees. With that, I paid total bank charges of Rs.52000 /-approximately....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vaasbathula26
Jul 27, 2022
Report
Copy

Reversal charges of credit card with gst

Address:KOTAK MAHINDRA BANK , MUMBAI
Website:KOTAKMAHINDRA

The kotak mahindra bank officer called me 10 times for plz take life time free credit card... They said at the time of taken. After that i didn't used that card, but they sended annual charges 821 rupess with gst. I compailnted to cancel my cc. But they said, pay due amount after we camcel your credit card, .. I talked customer care service.. About reversal charges with gst ref 1-[protected]. Until now they are sended due amount statement...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Janvigupta
Jul 26, 2022
Report
Copy

Group Secure plan

Address:Bhayander

They called me give the detail thay said its a offer on your credit card then after she had deducted the amount now I don't want the plan
But none of the customer's care or bank are helping me 13 July I raised the issue today's 26 July but no response from the bank .
In future please don't do any thing from this bank the are bot ready to help u...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashoksm
from Chennai, Tamil Nadu
Jul 26, 2022
Jul 28, 2022
This thread was updated on Jul 28, 2022
Report
Copy

Credit card - CRN 22289587

Address:Mumbai

Hi I am ex kotak credit card holder (CRN[protected] Phone [protected].
Bank has levied me incorrect charges & i followed up for 8 months and stopped making payment post that. They did all nuisance threatening; abusing; harassment. I am fighting case legally as i have all documented properly for years. Multiple kotak teams approached me with multiple offers for settlement; as i want to leave peaceful life i thought of chosing one. Discussion...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
hurrio247
Jul 26, 2022
Report
Copy

Unwanted sms spam

Address:Registered Offices - Kotak Bank Registered Office27 BKC, C 27, G Block,Bandra Kurla Complex,Bandra (E), Mumbai - 400051

Hi 98335XXXXX Banking made easy with Kotak811 Saving Account, To submit details click here https://kotk.in/4TK2ll T&C Apply -KBank

I am receiving unwanted sms spam daily inspite of several request no body's talking any action pls resolve my issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bplsarika
from Ahmedabad, Gujarat
Jul 25, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
Report
Copy

Kotak credit card payment, harassment call from recovery agent

My name is Sarika Sharma I am holding the Kotak Mahindra credit card, 4363XXXXXXXX9325, In the month of July ( 22 July 2022) is the due date of the payment but for some reason, I am not able to pay the amount, The recovery agent has WhatsApp me and started writing abusing language I told her that I will pay in a month last, Every month I pay my dues on time but due to some reason I not able to pay this month's dues. I have the screenshot...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
B
bplsarika
from Ahmedabad, Gujarat
Jul 25, 2022
Report
Copy

Delay in Credit card payment

My name is Sarika Sharma I am holding the Kotak Mahindra credit card, 4363XXXXXXXX9325, This month 22 July 22 is the due date of the payment but for some reason, I am not able to pay the amount, The recovery agent has called and WhatsApp me and started writing abusing language, I have the screenshot ( Payment bharnae ki aukat nai hoti ha to credit card nahi lena chahiya, and many more bad language they have used, WhatsApp number is [protected],...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Discovery India
Jul 25, 2022
Jul 25, 2022
This thread was updated on Jul 25, 2022
Report
Copy

Claim not accepting

Address:Chimpu, Itanager, Arunachal Pradesh
Website:policy

We have done 2 wheeler insurance on 12 jun and accident (Landslide) take place on 18 jun 2022, we have taken 0 Depth as well, but when we reach to kotak bank they are saying we can not process your claim because the RC book arrived late.

insurance taken on : 12 jun ''22
Accident : 18 Jun'22
Dai Anga: [protected]/ [protected]
Place: Itanager (Arunachal Pradesh)...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
tapasyaban
Jul 24, 2022
Report
Copy

Harassment by agent

Respected Sir,

With much regret I am writing this letter to you . Off late every year for 3 months I receive abusive calls from Kotak representatives. I have sent mails regarding the same earlier also but to no avail. It was only after I lodged a complaint in consumer forum that the calls stopped. This year however again they have started harassing me and my family again especially one agent by the name of Sakshi ( Ph -[protected],...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
migneshpatel
from Valsad, Gujarat
Jul 23, 2022
Report
Copy

Kotak 811 Account - Lien Amount

Address:Shanti Complex, P/50/1, Gidc Industrial Estate, Vapi, Gujarat 396195

Hi Kotak team,

My name is Mignesh Patel i am holding a saving Account 811 on our bank. however i received refund from flipkart amount is
1). 1099/- & 2). 17999/-
Total = 19098/-

Whole amount showing in Lien, hence i call flipkart customer care for the same they told me it is not hold from there end. So please release the lien from my account, i have also attached bank payment reference no for...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
उपरोक्त विषय में आपको अवगत करना है की हमारी कंपनी ने दिसम्बर 2018 में रोहित ऑटो व्हीट्स प्राइवेट लिमिटेड से गाड़ी खरीदी थी ! हमने रोहित ऑटो व्हीट्स प्राइवेट लिमिटेड के सेल्स...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Ravi2425
Jul 22, 2022
Report
Copy

Torturing for credit card

Hi Team

From last 3days I'm keep on getting calls for credit card, I'm not interested on kotak credit card, but today again I got a call from [protected] I have clearly told I'm not interested, even though without my permission she has process the application. This is not right way to behave.
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]br...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
R
ravi@kumar
Jul 22, 2022
Report
Copy

Kotak secure one policy cancel

Address:d-263 swaroop nagar delhi

I want to cancel my kotak secure one insurance policy I'm totally unsetisfide with this insurance policy kotak costumer exicutive no. Not respond I try many time costumer miss lead me.i want refund my money back which is 3061/-
Name Ravi KumarPolicy no GO000036
Kotak group secure one insurance policy
MOBILE no [[protected]]
[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishalkalpataru
from Pune, Maharashtra
Jul 22, 2022
Report
Copy

Pos rent and repairing charges reversal

Address:266 B, bhavani peth , Timber market pune

Kalpataru traders account no [protected]
In kotak mahindra bank Timber market bhavani peth branch, pos repairing charges of rs 1593 levied by bank on 30 march 2021 wich was not repaired and pos machine was reinstalled in August 2021 and rent for full year from sep 2021 to aug 2022 was charged on 25 sep 2021 rs 3540 when contacted to bank official Mr Rahul zelkar for reversal of charges he only consumed time and on 21 July 2022 he said...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishal053199
from Delhi, Delhi
Jul 21, 2022
Report
Copy

Stop sms from kotak mahindra bank regarding account opening

Hello Kotak Bank,

I am getting frequent sms from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

I am not intersted in this and I would like to unsubscribe from your promotional sms.Please kindly take action to stop it as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy