[Resolved]  Kotak Mahindra Bank — Amazon refund not initiated by Kotak Mahindra Bank

Address:Miyapur Hyderabad

My name is Ashok N and I had ordered a product of Rs. 1995 in amazon on 30/08/2020 & I cancelled this order due to personal reason. And on 03/10/2020 amazon initiated the amount to my account but I still didn't get the money. Amazon sent refund reference number - [protected]. And I have sent a couple of emails and raised requests at Kotak Mahindra Bank but not responding and Amazon saying that we are clear from our side just go and discuss with your bank.
So please kindly respond to this complaint it's very urgent.
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Oct 23, 2020
Complaint marked as Resolved 
issue resolved
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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