[Resolved]  Kotak Mahindra Bank — Amount not received in kotak 811 account

Address:Bhayandar west

Hi,
I made ₹50000 deposit thrice today in my kotak 811 account. For the first two deposits I can see the amount in my account. But the last 50000 amount is not shown. I got the confirmation in the kotak app that it has been added and all. But I don't see it as balance.
I have also attached my another bank's statement from where I had sent the money into kotak 811 account.

Please get back to me at the earliest and also I have exhausted my balance calling your special number which is useless as always.
+1 photos
Was this information helpful?
No (2)
Yes (0)
Oct 13, 2021
Complaint marked as Resolved 
not through this website. but through my corporate portal.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Oct 10, 2021
Updated by macmagic34
I did the payment through my other bank's debit card
Verified Support
Oct 11, 2021
Kotak Mahindra Bank Customer Care's response
Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
Oct 11, 2021
Updated by macmagic34
can you please type the email ID again?
seems like its masked as " [protected] ".
Verified Support
Oct 13, 2021
Kotak Mahindra Bank Customer Care's response
Hi! You may drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
Complaint comments 

Comments

Dear sir,

By mistake i have double purchased online SIP mutual fund Filo no.9564004/06 from kotak emerging Equity Fund-Growth invest-4000/Rs. But i have cancelled it date on-22.11.2021 and this ARN no.1390. But till now i have not received my refund money in my account. so please help me for refund as soon as possible.

thanks & Regards
Sunil Kumar
[protected]
[protected]@gmail.com
CRN. No.[protected]
Investment A/c No.1458113

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Mahindra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    4804
    Pending
    0
    Resolved
    1326
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Mahindra Bank contact information