[Resolved] Kotak Mahindra Bank — auto debit charges | |
Hi, I am having a credit card with card no 5464 with your bank. This is to bring to your kind information that an auto debit failure charges of rs. 500/- and gst of rs. 90/-. (Total rs. 590/-) has been levied on my credit card on 08.03.2018. However, i had made a payment of rs. 5000/- on the same date against a minimum amount due of rs. 200/-. As i have made payment on due date i. E. 08.03.2018, what is the purpose of applying auto debit failure charges. Further, the same thing happened on 06.05.2015 where auto debit failure charges of rs. 500/- and gst of rs. 90/-. (Total rs. 590/-) have again been levied on 06.05.2018 after the payment has been made on due date of 06.05.2015. Accordingly, i request you to kindly look into the matter and refund the amount of rs. 1180/- Was this information helpful? | |
Jun 7, 2018 Complaint marked as Resolved Kotak Mahindra Bank customer support has been notified about the posted complaint. Verified Support May 07, 2018 Kotak Mahindra Bank Customer Care's response Hey there! Looks like you’re in a fix. Can we help? Please write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected]. ^Team Kotak
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
This is fayaz
I was trying to add money in 811 act... But the amt has been debited from my another bank act but not credited to 811 act
Plz resolve my issue ASAP
I had added screen shot below... Plz check