Kotak Mahindra Bank Complaints & Reviews

Being a genuine customer (Sahil rungta) of your bank - howrah branch - manager mr. Kamlesh
1. Passbook for updation is being given back to us after 2-3 days
2. Rtgs form is sent by us at 10 to 10:30am but it is being transferred by 3pm
3. Bank staff doesn’t not respond to any of our quarries
4. Frequently staff gets changed - they are least willing to provide us service at our convenience.
We are having 7-8 bank account in this specific branch but not getting appropriate service at all.
Being very disappointed by your bank n its services - its been 3-4 months by now facing such problems
Please sort it out.

I am unable to receive otp on my phone. Hence i am not able to do any of my online transactions. I have cash called on the helpline numbers and got no help. Can someone please assist here. May i know why this issue is occurring as it never happened before. Can we please have a quick response to this as it's been almost a week since i am not getting the otp...

It's almost 6 months i have paid my bill they blocked my credit card and we're i have paid excess amount, this people will not even refund amount bank. I will raise a request and they will turn around time of 15 days and they will close request... Playing with customers emotions. And cheating customers taking there money[protected] my relationship number.

I have taken a kotak credit card, which i have reported to closed on march 2018, after a full and final settelement, for dat matter i got a mail, dat dey have taken my request to closing my card... But i keep on getting bill statement for march and april month respectively. I contacted kotak cudtomer care and dey agreed dat a request has been placed but no action have taken till date... And i have to pay every false penny dat a bank is demanding for credit card... Which includes no expenses only dere charges for auto debit facility. I keep on calling them but no responses from dere sides infact no revert calls they make against a complaint. Kindly help the worst bank experiences am facing with kotak mahindra bank for last 6 month

I am senior citizen withdrawn rs10000-from a-3 janakpuri new delhi atm on 28/04/2018 at 17:25 vide trx no 240505 and got 2000*4, 500*3, 200*2.100*1 out of this one 2000 note vide no 2ff726777 mutilated note. Today banks are closed. I have taken photos of the note with guard on duty so that bank should change my note. This is 3rd time i got mutilated note from the dispenser. Bank is charging card charges every year from my account but where is atm service. I request you look into the matter and take necessary action. Rajiv kumar sharma m[protected]

Dear sir/madam,
I had got discussion with kotak bank cs regards upgradation of credit card to platinum, she was told me charges will be₹499+gst per year, and if i will do transaction more than ₹50000 then this charges will waive off hence i was agree to upgrade. But after 4 days ₹1500 deducted as one time which i don't want. Many times i was call to cs but they straight forward disconnected my call. My per year transaction is beyond ₹50000 then why i will pay one time charges.
Sir please look this case i really frustrated with this as no proper resolution is there.

I am using a credit card from kotak mahindra bank for last 2 years and i have got the card with a limit of just inr 19000.
And as per the terms and condition of kotak mahindra bank, the credit limit always enhanced at an interval of 6 months by 30 to 40%.
If we count from the time, when the card has been issued to me then the limit of my card must be inr 54265 till date.
But i know the bank will put further answers like salary is also a primary criteria for determining the credit card limit and all.
So i would just request the bank to just tell me that what all they will require to enhance the credit limit. My crn no.[protected].

Dear sir,
I am Dhiraj having a kotak mahindra credit card. I have received a msg and one fraud transaction have taken place.
The transaction amount rs.2675.59 dated 26.04.2018 at bilingaidlive.com has been done on My Kotak mahindra credit card no : xxxx xxxx xxxx 2535
Kindly look into the matter and revert the money debited from the account.
Thanking you
Dhiraj jain
[protected]

Dear sir, ma'am,

I paid full settlement amount after getting offer letter from kotak recovery but still cibil report showing i have to pay 3750/-. Ndc also not provided. No response from the recovery team.
This 3750/- is showing in bajaj ac in cibil report.

I request everyone not to trust for settlement offer from ayushi walia &
Ashok [protected], [protected], [protected], [protected]
Md ghouse basha
[protected]

This is to inform you that I started receiving harrasment calls from [protected] for someone whom I am not aware of, my name is Vishal Melhotra and my number is [protected], I called the number and spoke to stupid Atul Sharma what he says his name is and was really abusive, if I receive any further call from Kotak mahindra or by Barclays, I will be forced to file a formal harassment lawsuit against them .

You can write to me on :
[protected]@rediffmail.com

It's a final reminder.

You have activated some cpp plan, and i don't know what the hell is that. Hardly we are able to save 1000/- a month, but the is people have deducted more than 2k at one shot. And when we call the customer care number, there are 1000 process to be followed, dial this no., dial that no., and finally you reached nowhere.
They are just enjoying by deducting hard earned money of other's.

My credit card number is [protected]. I had made 3 payments in the last 2 months time amounting rs. 5000/. Rs. 10, 000/- and again rs. 5, 000/-. I had spoken the toll free number and validated the stated payment as well. One mr. Vivek from mumbai had attended our call and confirmed receipt of the above payment. But for the past 10 days i have been getting atleast about 10 calls each day from the collection centre stating that i had not made payments against my credit card. Besides i had also received an sms on 16th of april stating that i have utlilised about 90% of my credit limit. But the same day i once again called the toll free number and got a confirmation from them that i have the made stated payments and i have a balance of about 194000 against my eligibility. Besides mr. Vivek also stated that the sms and the calls from collection dept had happened by mistake and the same would be rectified.

However, again i am keeping on getting calls stating that i have not made credit card payment. This day i received a call from no.[protected] from one ms. Karthika, stating that she is calling from kotak - kandanchavadi branch stating that i had not made the payments. I told her that this the 100th call i am receiving and i am disturbed with such repeated calls, when i had already made the payment. Ms. Karthika was asking me for payment details. I told her that i had made three payments recently, one or two by cash and one or two by cheque. But confirmed that i had made the payment. Ms. Karthika stated that if i donot remember the mode of payment i have made, how would she know if payment has been made. This statement of her to a customer is really disturbing. When a bank cannot have a proper track of payments made by the customer (That too when the payment is being confirmed when i called toll free number, but the local credit card unit does not have track) in their system properly but disturbing the customer making so many calls, i am at loss to understand the audocity of ms. Karthika making a statement that if i dont remember the payment modus how does i expect bank to have records. Such repeated calls despite making the payments promptly is really a matter of concern. Trust you would initiate action to control such mannerisms from your telecalling employees and also provide proper payment datas to them so as to avoid disturbance to customer

My name is Nicola Inez Jordan. my CRN is[protected]. I had a delayed payment on my credit card in the month of July 2017. the credit card department put my salary account on hold and withdrew my entire salary towards my card and was literally forcing me to pay the entire amount at one shot. I am a salaried person and only earn 30000 I have my whole family responsibility where my rent alone is 9000. I have no paid it as after my salary was withdrawn it put me in a lot of debt. now the credit card collections have come to my office and has made my issue a cheque of 53000 as settlement when I don't have the funds. my cheque bounces and they came to my house making me send an email that by the 25th of April I will pay the cash. I told them I don't have the money and I need time but they did not listen. I am a single woman living alone with my 2 girls and I had to send that email bit I think this is harassment and I will take this up to the police and get them involved if these people come back to my home as they had also made me speak to a person called Gopal Dastidar who told me over the phone that he is in collections and he knows how to get the payment out. this is not a good thing as it's making me nervous of these people. I do understand that I am a defaulter and I have asked for time but they have forced me to send this email. Kotak bank needs to take some action as this is not the way. I will pay my dues but I will need time I do not earn as much to pay all in one go and because my salary account was put on hold my personal loan emi also bounced since then. this has put me in a very poor situation as I cannot even go to a bank for a loan to pay the credit card. if i do not receive a reply or an action I will put a harassment case on kotak mahendra.

It was the biggest mistake of my life i agreed upon opening account with kotak mahindra bank. First during a/c opening, the two agents who came misguided me by saying if i open an account above rs.10000, i will get gifts like bowl set or green tea etc. I didnt care about it but i notified kotak mahindra about it but no actions were taken against them as kotak were unable to detect their own bank agents. They told me that if i somehow fail to maintain the minimum balance to be maintained, i will be provided time for 6 months without any deduction. Although i have deposited rs.10000 apart from the balance i had in my account as i was getting sms to do so if i don't want any money to get deducted, both for february and march, rs.177 each were deducted. I got a call from kotak mahindra bank head office regarding a platinum debit card issued on my name and was asked to take it but i was not alerted by any means no information absolutely was provided that kotak will deduct rs.885 or something like that within 3-4 months o[censored]sing that debit card as maintenance charge. These are open frauds i have savings account with india's top banks like icici, yes bank etc. Never ever such things i have faced or experienced in my entire life. According to a rbi guideline, the deduction of money for non maintainance of account balance is illegal and i have that copy with me, i am filing up a case for all these frauds to rbi as a normal indian citizen for the cheats and open frauds done by kotak mahindra. I will also immediately close this account since i am feeling very much insecure with this hell of a bank and this is why this kotak mahindra is counted as one of the worst bank of india. You people will never be able to touch the feet of india's top banks since you are here for cheating innocent people. The illegal amounts deducted from my account are massive amounts for me but absolutely nothing for the bank. Now you are distributing zero balance a/c and existing account holders who are counted as assets of the bank, you deal with them like this and cheat them. I will spread this entirely over fb and every other social networks what has happened with me right from the day i opened the account i was forced upon absolutely by your bloody agents and you very well know the power of social share now. I am feeling sick as i have high blood pressure after seeing such a massive amount deducted from my account. I will not spare your fraud bank for this.

Customer name - subhamoy halder

Customer a/c number - [protected]

Mobile number - [protected]

Dear all,
I was having a kotak mahindra account & credit card in 2013. This account & credit card was closed by me in 2014 by giving application in kapurthala punjab branch. After that credit card team called me for balance of payment in 2015-16. I asked them that i have already given full payment & closed the account. They say this is annual fee & interest & they threatened me that they will black list me in credit score. But still i did not gave any money as i was not having in fault.
Now it still shows open & giving bad impact on my credit score
I am not having my account no & credit card no as this point of time... It is linked with my pan - awwpk3397g...

Yesterday i opened kotak811 account via online. And add rs 1500 ruppes fund in that account but i can't transfer this fund and i can't use a given debit card, can i get my 1500 ruppes back or will i lost all that money.
Can i get better customer support?

Why my account was frozen?

How many times take to solve my problem?

My crn nunber is[protected]

I have lost my savings on 29th dec '17 due some fraud transaction happened under cybercrime in agra when i was at my address in faridabad. I have submitted the fir copy to the bank as well but they are not responding me properly from last 4 months. Now when i'm trying to call them on helpline number on [protected]. Their system is telling that my crn is incorrect, i can smell something is going fishy as a bank crn cannot be changed that too without my knowledge. I am trying to take follow-ups since 4 months, i am feeling helpless now. Seems like you are the last helping hand.

My bank complaint id is 1-[protected]. Please help.

These # are harrassing my brother not letting him close the loan even when we have money ready.

They are trying to earn more money in name of stupid additional charges. These useless illiterate # and # should be hanged in public for harrassing citizens. Criminal bloody rogues.

Shut down the bloody bank. We dont need these kind of mannerless idiotic banks.

Hi,

This mahendra singh and i had a salary account with kotak mahindra bank provided my company. I have take a personal loan from kotak mahindra bank and paying emi on time. I left my previous company and joined new company and they provided other bank for my salary credit. Now i used to maintain minimum balance in my kotak bank but they still charged me for minimum balance 1000 per month. I asked them about this issue and...

Dear sir/ madam,
Sub: my salary account is not activated from past 2 weeks.
A/c no:[protected]
Ifsc:kkbk0008066
Branch :kotak mahindra bank, bangalore
Ref:[protected]
Xxxinsta001 coporate salary insta
My contact number:[protected]
Email id:[protected]@gmail.com
I mr. Spandan s rai, i have been applied for salary account by your bank branch representative at our company, but still now my account is not been activated,
I request the team of kotak to resolve my problem as soon as possible so that i can continue my future banking with kotak mahindra bank
Thanking you,
Your's faithfully,
Spandan s rai
Date:19/04/2018
Place:bangalore.