Kotak Mahindra Bank — Cancellation of credit card

Address:Kolkata, West Bengal, 700045
Website:www.kotak.com/kotak_card_cusotmer_service_center.html?mng=1

I, mita barua, want to discontinue my credit card services at the earliest.
Card no. [protected]
Expiry: 05/16
Crn: 65942441

Mobile no.: [protected].

The customer care link is not working.
Banking people are always neglecting my request to cancel the service.

Every single time i am trying to get in touch with through the customer care link, after submission of form the next page prompts that service is temporarily unavailable.

I, don't have the exact customer care mail id that is why i am bound to send the mail to service. [protected]@kotak.com, [protected]@kotak.com, itsecurity. [protected]@kotak.com

I don't even use the credit card but every month i am paying the service charges.

Awful customer service ever received!!!

Without further a-do i want the credit card to be cancelled.
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
Jul 15, 2017
Updated by mita.barua20
Till now no solution have been provided by them, instead I have been provided with the link "http://www.kotak.com/email-us.html" which never works and after submission of the query, the next page prompts "Oops! We are currently facing a technical problem and working to fix it."

Its a horrible experience.
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